Barista

Position Summary

We are seeking a positive, service-oriented, energetic, and self-motivated Barista to join our team. The Barista will work closely with the hotels Food & Beverage team. This positions primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by First Hospitality.

Responsibilities include but are not limited to:

• Develops knowledge on goods sold in our coffeehouse, including coffee, teas, and baked goods.
• Greets guests/customers in a friendly, personalized, and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in a courteous and friendly manner.
• Accurately answers customer questions regarding coffee blends, preparation, and other product information.

Job Requirements

• Must be able to speak, read, write, and understand the primary languages used in the workplace.
• Requires good verbal communication skills.
• Flexible availability to work mornings, evenings, weekends, and holidays.
• Expected to regularly handle various food and beverage products.
• Knowledge of applicable computer programs for ringing up customer orders.
• Basic math skills required.
• Ability to stand for hours at a time.
• Must be able to lift up to 25 pounds occasionally.
• Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening, and hearing ability, and visual acuity.
• High school or equivalent education required, or equivalent combination of education and experience.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employees differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness.

EQUAL OPPORTUNITY EMPLOYER