Barista

• Area of Interest: Support Services
• FTE/Hours per pay period: 0.5
• Department: Coffee Shop
• Shift: 20 hours/week
• Job ID: 182904

Overview

Prepare, provide and serve attractive and quality food with a friendly, safe and courteous manner to all customers in accordance with all department policies & procedures. Performs alltransactions utilizing appropriate procedures of payment handling. Performs duties of cleaning and sanitizing dishes, pans, and equipment throughout the department. Stocks display cases and coolers. Provide excellent customer service.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.  Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Customer Service/Patient Care:

• Greet and assist customers, while anticipating their needs.
• Prepare and serve coffees, teas, and specialty beverages per brand

standards.

• Maintain coffee knowledge on current offerings and accurately

communicate product information to customers. Respond to

questions, orders, and concerns, and educate customers on coffee

products.

• Prepare and serve food items in line with location standards.
• Set up and breakdown coffee bar, stations or store including

cleaning and sanitizing.

• Maintain clean and sanitary work area.
• Stock beverage coolers, grab and go items, service ware and

condiments.

• Demonstrate proficient knowledge of all Bistro equipment and assist

with troubleshooting in event of equipment malfunctions.

• Follow health, safety, and sanitization guidelines for all procedures
• Other duties as assigned by management

Technical and Safety:

• Responsible for following cash handling and payment policies.
• Responsible for opening and closing register operations.
• Correctly operates department equipment that has been assigned.
• Cleans and restocks dishes, food, supplies, and beverages during

hours of operation as assigned.

• Practices HACCP guidelines for food handling in a sanitary and safe

condition. Reports any equipment malfunction to a supervisor.

• Monitors and records temperatures, utilizes safe food handling

techniques, maintains a clean orderly work station.

• Performs transactions including taking of cash, credit and payroll

deduct payments. Ensures cash is balanced each shift and

reviewed by a Team Lead or Supervisor.

• Checks out with Supervisor at the end of their shift.

Qualifications

Education:

Preferred - High School Diploma or GED

Experience:

Required - One year experience in food service industry or related experience.

Preferred - Knowledge as a Barista or equivalent experience preferred.