Cross-Selling, Customer Satisfaction, Customer Support/Service, Espresso Making, Food Safety, Food Services, Food and Beverage Industry, Order Processing, Point of Sale (POS) Systems, Problem Solving Skills, Sales, Time Management, Up-Selling
LOCATION
Sacramento, CA
POSTED
30+ days ago
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary We are seeking a friendly and outgoing Barista to join our team! In this role, you will welcome customers, prepare coffee orders and various food items. Your goal is to ensure patrons enjoy their drinks and food in a timely manner. The ideal candidate is passionate about coffee and food along with being is willing to go above and beyond to ensure customer satisfaction.
Responsibilities:
Welcome customers into the coffee shop with a smile
Take food and beverage orders
Explain the menu items to customers
Create a variety of espresso-based drinks, from basic to more complex
Enter orders into the POS system with accuracy and efficiency
Maintain a clean work environment
Qualifications:
Familiarity with food safety guidelines
ServeSafe or Food Handler’s Certification or ability to obtain shortly after hiring
Excellent customer service skills
Sales - up sell and cross sell
Strong problem-solving skills
Ability to remain calm in a fast-paced environment