Bar Operations Supervisor

Bar Operations Supervisor

The Bar Operations Supervisor serves as the shift leader for restaurant and bar operations, ensuring exceptional guest experience and upholding the highest standards of hospitality. This role oversees all restaurant and the bar workflow during assigned shifts, providing leadership, and direction. This Operations Supervisor is responsible for maintaining service quality, professionalism, cleanliness, and efficiency while fostering a positive, team-oriented environment.

This position plays a key role in training and developing team members, reinforcing service standards, and ensuring full compliance with safety, sanitation, and alcohol service regulations. This Supervisor drives operational excellence while contributing to sales growth and guest satisfaction.

Responsibilities:

• Lead and supervise bartenders and barbacks to ensure smooth and efficient bar operations.
• Act as the point of contact for service issues, staff coordination, and workflow management.
• Deliver exceptional guest service and resolve issues promptly to enhance the overall experience.
• Prepare and serve alcohol and non-alcoholic beverages according to company standards.
• Ensure consistent quality, presentation, and portion control of all beverages
• Maintain a clean, organized, and sanitary bar area at all times.
• Execute opening and closing procedures accurately and efficiently.
• Monitor inventory levels, minimize waste, and communicate supply needs to management.
• Train, coach, and onboard new bartenders to meet performance and service expectations.
• Reinforce upselling techniques and promote beverage programs to drive sales.
• Ensure compliance with TABC regulations, company policies, and sanitation standards.
• Perform additional duties as assigned by management to support team success and operational excellence.

Requirements:

• Minimum 3 years of high-volume bartending experience.
• Previous leadership or shift lead experience.
• Strong knowledge of alcohol categories, glassware, garnishes, and beverage preparation.
• Proficiency with bar equipment and point-of-sale (POS) systems.
• Strong communication and interpersonal skills.
• Ability to read, write, and speak the English language fluently to interact with customers and the public; bilingual Spanish is a plus.
• Valid Food Handler and TABC Certification.
• Ability to lift up to 50 lbs and stand for extended periods.
• Must be able to work Holidays and Weekends.
• Must be flexible on AM/PM shift.