Banquets Manager

BANQUETS MANAGER

Reports to the Director of Food + Beverage Operations: position is exempt

WHAT''S IN IT FOR YOU

• $60,000 - $62,000 annual salary
• Performance Based Incentive Plan
• Paid Vacation, Sick Time and Holidays
• Medical, Dental, Vision, and Pet Insurance
• Employer Paid Basic Life and AD&D
• Discounted pet insurance available through ASPCA
• 401(k) Retirement Plan with employer match
• Paid time off to volunteer for the causes you care about in your community
• Strong sense of belonging through diversity, equity, and inclusion
• Greatly discounted room rates for Aparium properties for you and your out-of-town guests

Interested? Please read on...

WHO WE ARE

Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.

Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins. With easy access to all interstates as well as Minneapolis' Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities.

While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor.

Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.

WHO YOU ARE

You are passionate about creating exceptional event experiences and leading teams that deliver outstanding service. You thrive in a fast-paced environment, balancing planning, communication, and execution while ensuring every event runs smoothly. As a hands-on leader, you support and develop your team, build strong relationships with clients and internal partners, and lead with professionalism, accountability, and collaboration. Organized and adaptable, you maintain high standards while bringing Aparium''s values of People, Place, and Character to life.

THE ROLE

The Banquet Manager reports directly to the Director of Food + Beverage. This role requires both tactical and strategic leadership. Success in this position requires a hands-on approach, identifying operational needs and personally ensuring issues are addressed.

The Banquet Manager leads the Banquets team in executing group and social events hosted at the property. This position spends much of the day engaging with associates and clients before, during, and after events while leading by example. The role requires a high degree of self-motivation and collaboration with the Sales team to bring clients'' visions to life.

The Banquet Manager maintains and executes Food and Beverage service standards to ensure successful guest experiences.

WHAT YOU WILL DO

• Uphold and model the company''s principles of People, Place, and Character.
• Participate in recruiting, training, scheduling, supervising, coaching, and motivating banquet associates.
• Develop talent and support succession planning.
• Utilize corrective action and coaching to address performance concerns.
• Ensure timely setup of all functions and adherence to food and beverage standards and guest requests.
• Maintain active communication with the Sales and Catering team.
• Build and maintain strong client relationships.
• Ensure all client requests are communicated to staff.
• Review banquet event orders (BEOs) to determine staffing levels, assignments, and décor requirements.
• Partner with the Sales team to communicate event details.
• Communicate event information to Culinary and other supporting departments.
• Manage banquet inventory and control breakage and loss of china, glassware, and silver.
• Inspect and oversee cleanliness and maintenance of banquet spaces, public areas, and service areas.
• Assist other Food + Beverage departments as needed.
• Maintain regular communication with the Food + Beverage leadership team regarding updates, priorities, and operational needs.

HOW YOU WILL LEAD

• Support team members through coaching, counseling, constructive feedback, and corrective guidance.
• Collaborate effectively with Sales, Culinary, Food + Beverage, and Hotel Operations teams.
• Demonstrate professionalism and respect in all interactions.
• Serve as a subject matter expert in banquet and event operations.
• Guide and educate associates in a supportive manner.
• Demonstrate business acumen by aligning initiatives with operational goals and budgets.
• Show a commitment to continued leadership development.

WHAT YOU WILL NEED

• Minimum three (3) years of leadership experience in Banquets, Catering, Events, or Food & Beverage Management.

• Passion for events and guest service.

• Proficiency in Microsoft Word, Excel, and related systems.

• Strong understanding of:

• Service standards

• Labor management

• Facility maintenance

• Merchandising

• Accounting principles

• Thorough knowledge of food and beverage offerings, ingredients, preparation methods, and service standards.

• Intermediate wine and spirits knowledge preferred.

Certifications

• Ability to obtain and maintain:

• TIPS (Alcohol Awareness Certification)

• ServSafe Food Handler Certification

• Certifications must be obtained within 30 days of hire.

Schedule Requirements

• Must be available to work varying schedules based on business needs, including:
• Nights
• Weekends
• Holidays

Physical Requirements

• Fluency in English, both verbal and written.
• Ability to stand and walk for extended periods.
• Ability to push, pull, and lift up to 50 pounds.
• Ability to work in a dog-friendly environment.
• Ability to work in extreme temperatures:
• Freezers (-10°F)
• Kitchens (+110°F)
• Potentially for one hour or longer.

#mgl

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

#MGL