Allergies, Beverages, Catering Services, Communication Skills, Customer Support/Service, Entrepreneurship, Event Management, Facilities Management, Food Delivery, Food and Beverage Industry, Hospitality and Tourism, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Negotiation Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Recreation, Sports, Sports Management, Team Player, Time Management, Writing Skills
BANQUET TEAM MEMBER - MMTH Clubhouse
MCW SFM, LLC
LOCATION: Wichita, KS
DEPARTMENT: EVENTS
REPORTS TO: GUEST SERVICES MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
MMTH Clubhouse is a next-level "competitive social" destination redefining how people play, dine, and connect-a "no spectators, no sidelines" environment where competition breeds camaraderie. We offer an elevated social sports experience with world‑class food and beverage and a unique lineup of games, including Pure Putt, pickleball, Big Hoops, Flight Deck, Lite Linx, and Battle Bats.
Driven by the belief that elite isn't exclusive, competition cultivates community, and everyone plays, MMTH Clubhouse is a vibrant, inclusive place to work across sport, leisure, events, F&B, and guest service.
MMTH Clubhouse is proudly managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leader in sports, recreation, wellness, and event facility management and development. SFC is nationally recognized by USA Today as a Top Workplace and is known for its entrepreneurial, team‑oriented culture focused on collaboration, accountability, excellence, and service.
POSITION SUMMARY:
The Banquet Team Member will assist with all aspects of event, bar, catering and/or food & beverage operations.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assists guests with questions about the event/facility
- Coordinates and executes tasks based on the Banquet Event Order (BEO) for each event
- Assists with all aspects of event setup and tear-down
- Serves as the bar back for single/multiple bar stations during events
- Assists with catering responsibilities including food/buffet/beverage delivery, setup, serving, clearing, etc.
- Helps provide timely client and guest feedback to the leadership team
- Oversees and assists in post-event cleaning as needed
- Relay important information about additional orders, allergies, and/or special requests
- Maintain a high level of cleanliness and awareness of sanitary practices
- Anticipate guests' needs and exceed customer service expectations
- Complete any other special projects and daily assignments as directed by management
MINIMUM QUALIFICATIONS:
- 1-2 years of appropriate experience required
- Ability to maintain composure in a fast-paced environment
- Must have excellent interpersonal, problem solving and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must be able to work flexible schedules including weekends, nights and holidays
- Must be age 21 or older
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift up to 50 pounds
- The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl
- The employee is exposed to cleaning chemicals that must be handled with extreme caution
- While performing the duties of this job, the employee may work in outside weather conditions and can be exposed to hot, wet, and humid conditions
- Significant standing, walking, lifting, carrying, pushing, and/or pulling
- Will be required to operate a computer
- Facility has intermittent noise
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The Sports Facilities Companies