Banquet Team Member

Be part of moments people never forget.

At The Willows, we do more than host events — we help create some of life’s most meaningful celebrations. From weddings to special gatherings, our Event Team Members play a key role in making each event feel smooth, welcoming, and memorable.

If you enjoy serving others, working behind the scenes to make things come together, and creating a great guest experience, this could be a great fit for you.

What you'll do

As an Event Team Member, you’ll help bring events to life through hospitality, preparation, and service. Depending on the event, your work may include:

• Supporting the team in creating an exceptional guest experience from start to finish
• Setting up event spaces, tables, décor, and service areas
• Welcoming and serving guests during events
• Assisting with food and beverage service
• Clearing tables, refreshing beverages, and keeping spaces clean and organized
• Helping with bar setup and service when needed
• Breaking down events and resetting spaces afterward

What makes this role special

This is a great opportunity to be part of weddings, celebrations, and meaningful gatherings while working alongside a team that values service, excellence, and connection.

In this role, your work matters because you help create an environment where guests feel cared for and important moments are experienced well.

You may be a great fit if you are...

• Service-minded and enjoy helping others
• Positive, dependable, and team-oriented
• Comfortable in a fast-paced environment
• Willing to jump in wherever needed
• Attentive to details and guest experience
• A strong communicator with co-workers, guests, and vendors

Experience we'd love

• Customer service or hospitality experience is helpful
• Event, restaurant, banquet, or service industry experience is a plus
• Bar service experience is helpful, but not required

Schedule & hours

This is a part-time role, generally 20 hours per week or less, depending on event volume.

You can expect:

• Some weekday shifts
• Most shifts on evenings and weekends
• A physically active work environment with frequent standing and walking

The kind of person who thrives here

• Anticipates needs and looks for ways to serve others with humility and excellence
• Brings a positive attitude and builds strong relationships with teammates and guests
• Communicates clearly and works well in a team environment
• Takes initiative and steps in to help, even when not asked
• Enjoys solving problems and staying engaged in a fast-paced environment
• Takes pride in doing the small things well to create a great overall experience

Why join The Willows

When you join our team, you get to be part of meaningful events while growing your skills in hospitality, teamwork, and guest service. Every shift is a chance to help create an experience guests will remember.

Ready to apply?

If you’re excited about serving people, working events, and being part of a team that helps bring meaningful moments to life, we’d love to hear from you.