Administrative Skills, Coaching, Community Relations, Computer Organizations, Computer Skills, Corporate Policies, Credit Cards, Food Safety, Maintain Compliance, Meet Sales Quota, Operations, Resolve Customer Issues, Restaurant, Safety Compliance, Safety Standards, Safety/Work Safety, Sales, Service Delivery
The Manager oversees daily restaurant operations to ensure guest satisfaction and team performance, focusing on delivering excellent service and maintaining high standards.
- Ensures guests are delighted, handles complaints effectively, and builds community relationships.
- Leads training, conducts shift meetings, coaches staff, and manages staffing levels to boost sales and guest experience.
- Maintains compliance with health, safety, and company policies, including food safety and credit card security.
- Implements operational standards, manages administrative tasks, and ensures cleanliness and safety standards are met.
- Achieves sales and profit goals by managing labor, food costs, and team performance.
- Requires strong guest service skills, communication, organization, and computer proficiency.
- Minimum two years of restaurant management preferred; certifications in food handling and alcohol service required; college degree preferred.