Automation, Background Investigation, Consulting, Continuous Improvement, Customer Experience, Documentation, Documentation Standards, Interpret Regulations, Leadership, Legal, Maintain Compliance, Metrics, Onboarding, Operations Processes, Regulatory Compliance, Regulatory Requirements, Risk Management, Scalable System Development, Service Delivery, Standard Operating Procedures (SOP)
Do you enjoy solving complex compliance challenges, interpreting regulations, and building scalable programs that reduce risk while creating a consistent employee experience?
Wake County is seeking a Background Check & Onboarding Consultant to lead and continuously evolve the County's employment screening and compliance programs. This role serves as the enterprise subject matter expert for background screening operations including SBI fingerprint-based criminal background checks, Criminal History Record Information (CHRI) handling requirements, Motor Vehicle Record (MVR) administration, and screening governance.
This is not a transactional HR role.
We are looking for someone who thrives in program development, policy interpretation, process design, stakeholder consultation, and compliance oversight while balancing operational excellence with exceptional customer experience.
What You'll Do
In this role, you will:
- Serve as the County's lead consultant and program owner for the State Bureau of Investigation (SBI) background screening, employment compliance programs, and other types of background checks
- Manage and continuously improve the SBI fingerprint-based background check program while ensuring adherence to regulatory requirements and County policy
- Act as the trusted advisor for departments, HR partners, leadership, legal stakeholders, and external vendors regarding SBI employment screening requirements
- Develop, maintain, and operationalize SBI and other SOPs, workflows, controls, training materials, and guidance documentation
- Oversee CHRI governance and ensure confidential information is handled according to required standards
- Coordinate and monitor CJIS and compliance training requirements for authorized users and maintain audit readiness
- Support pre-adverse and adverse action processes through documentation standards, consistency reviews, and risk mitigation practices
- Monitor service delivery metrics, turnaround times, trends, audit outcomes, and compliance indicators to identify opportunities for improvement
- Lead initiatives that strengthen screening operations through process redesign, automation, and system optimization
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Wake County North Carolina