Application Programming Interface (API), Continuous Deployment/Delivery, Continuous Integration, DevOps, Git, Hubs, IT Service Management (ITSM), Identify Issues, JavaScript, Production Support, REST (Representational State Transfer), Root Cause Analysis, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), Server Programming/Applications, ServiceNow, Software Development, Source Code/Configuration Management (SCM), User Interface/Experience (UI/UX)