Back Office Assistant ACE Hardware

Reports To Store Lead

Position Summary

Upholds the Core Values as determined by the management team. Primary responsibility for assisting the Store Lead, PO's, and Receiving. The Back Office Assistance role also helps foster a commitment to generate an in-stock position to satisfy every customer by having the right product, in the right quantity, at the right time.

This position will be 30-35 hours and is responsible for the overall office integrity and maintenance of a store’s inventory following Ace’s inventory best practices - some of which are outlined as follows:

• Inventory Record Accuracy (Change in Quantity on Hand, Credit PO’s, Receiving all merchandise with POs)
• In Stock Position (Maximum Stock Level, Minimum Order Point, Store Use)
• Unproductive Inventory (Overstock, Obsolete, Discontinued, Markdowns)
• Shrink (Loss, Damage)

Essential Duties and Responsibilities:

• Familiarize and stay abreast of inventory 
• Ensure data accuracy within the system to maintain adequate records
• Collaborate with the Store Lead to help identify errors and correct them as necessary by addressing the causes
• Conduct, research, and address the following processes (inclusive but not limited to):
  • Negative Reports and make corrections as necessary
  • Research variances, and make corrections as needed
• Permanent and temporary outs
• Monitor shrinkage and make corrections in inventory system
• Create and maintain all New Vendors and SKU's
• Keep updated and accurate records on associates, vendors, missed associates' logins & outs
• Assist on the floor when needed 

 Required Knowledge, Skills and Abilities:

• Passion for detail, inventory management, with an analytical way of thinking
• High School degree or GED
• Possess a willingness to learn
• General understanding of Back Office principles and experience with retail programs
• Understand the life cycle of merchandise including receipt, quantity on hand, and point of sale
• Experience in a retail environment either in inventory, sales, or back office
• Excellent quantitative and computer skills
• The ability to use analytics and research to make sound decisions
• Knowledge of retail computer systems and basic knowledge of MS Office products
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task