Back of House Team Member

At Chick-fil-A, Forum Shopping Center the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

​​Vision | What is our Goal: To win the hearts of our community by building a culture of excellence, care, and growth.

Mission | What is Important now: To win the hearts of our team by caring and serving each other every day.

Our Values:

• Integrity: To do the right thing all the time
• Initiative: To act or take charge of situations independently
• Work Ethic: The Principle that hard work is virtuous or worthy of reward
• Follow-Through: Finish what you start
• Attitude: Positive, optimistic, enthusiastic
• Professionalism: Conduct yourself in a manner that is appropriate for the workplace
• Grit: Courage to resolve: Strength of character
• Team Work: Work together to achieve our goals
• Coachability: The ability to apply feedback and correction
• Poise: Calm in the midst of a crisis
• Humility: Not thinking less of yourself, but thinking of yourself less
• Kindness: Friendly, considerate, warm-hearted, and caring

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leader
• Intentional growth and development to help you reach your professional goals
• College students: Scholarship opportunities
• Competitive pay
• Employee Meals
• 401k Matching
• Paid time off after 2 years: Team members
• Paid time off after 1 year: Leadership

Back of House Team Member Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Type

Schedule