Pay: $15.50 per hour
Purpose:
The Back of House Supervisor is to be the “eagle-eye” of
daily operations. They stand “outside” of operations to get a holistic view of
how we are performing, so as to quickly identify the area(s) in which we are
failing and come up with solutions to rectify issues. Supervisors are well
versed in operations. They are oftentimes the temporary solution to get a
failing position back on track.
Requirements:
Ability to work at least 40 hours per week (Monday to Saturday, for opening
or closing, as needed)
Demonstrates ability to lead team effectively in opening or closing
the restaurant
Demonstrates commitment to Chick-fil-A’s Vision, Mission and Core
Values
ServSafe Manager certified
Understands key operational metrics and systems (Lean, FIFO)
No unresolved issues regarding restaurant policies
Skills:
Demonstrates ability to simultaneously assist leadership, serve guests
and guide team members
Ability to execute operations efficiently in high volume/high stress
periods and take command of one area of the business
Great communicator that applies critical thinking to solve complex
problems and/or diffuse conflict issues
Proficient ability to mentor and encourage others
Reliable, consistent, takes ownership and craves accountability
Job Responsibilities:
Manage all Shift operations, including:
Daily financial accounting - count change fund, count and close
cashier drawers, make Smart Safe cash deposits, receive and record LOOMIS
deliveries etc.
Perform daily workflow tasks in Inform software program
Receive and/or send product transfers in Inform software program
Make decisions concerning issuance of customer refunds
Actively manage labor productivity throughout the Shift
Assess operations and make leadership decisions or adjustments around
anticipated needs e.g. inventory supply, weather conditions etc.
Support Directors in execution of targeted initiatives to meet
desired results
Perform 30-day team member and quarterly team leader evaluations
Address/resolve customer service issues
Benefits:
Great TEAM culture and positive work environment, where everyone is
treated with honor, dignity and respect!
CLOSED on Sunday! Spend time with family, rest or worship if you
choose. Do you!
Eligible Team Members can apply to receive a Remarkable Futures
Scholarship from Chick-fil-A, Inc. – up to $25,000!
Eligible Team Members can receive FREE COLLEGE EDUCATION!
Team Members have the opportunity to make an impact beyond the
restaurant, as we serve our local communities
FREE employee meal!
Opportunities to build a career in a dynamic business, become a
leader or maybe even an Operator one day. Sky’s the limit!
Eligible team members can earn paid time off the longer their employment
time at the store
Attractive options for various other benefits, which the Operator
contributes to for greater affordability, including health insurance, dental
and vision and 401K
Competitive pay, with the opportunity for increases based on performance
Employee referral program
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.