Back of House Shift Leader

Chick-fil-A Yoder Plaza

Newport News, VA

JOB DETAILS
SKILLS
Chartered Financial Analyst (CFA), Coaching, Disciplinary Action, Food Preparation, Food Quality, Food Safety, Healthcare, Identify Issues, Leadership, Problem Solving Skills, Restaurant, ServSafe Certification, Staff Development, Team Lead/Manager, Team Player, Time Management
LOCATION
Newport News, VA
POSTED
30+ days ago
Role Summary
Chick-fil-A Yoder Plaza is seeking candidates with experience leading teams of 5 or more people in a fast-paced environment to run kitchen operations. Kitchen experience not required. Candidates will be expected to lead a team of 6-12 people in a fast-paced kitchen with a focus on food safety and quality. Shifts are generally 6am to 2:30 pm or 2:30pm to 11:00pm, with most leaders working a mix of both. 

Candidates should be leaders with a positive growth mindset who will live our values each day:
  • Guest first
  • Continuous learning and improvement
  • Teamwork
General Responsibilities:
  • Communicate with and support other leaders on shift
  • Ensure systems and processes are followed throughout the restaurant
  • Assign Team Member to positions and run breaks
  • Coach and encourage Team Members
  • Perform disciplinary procedures when CFA standards are not met
  • Attend weekly leader meetings to provide feedback and collaborate to identify and solve problems
Skills:
  • Time and Priority Management
  • Personal Accountability
  • Resiliency
  • Leadership
  • Decision Making
  • Diplomacy
  • Employee Development/Coaching
Preferred qualifications:
  • Experience leading teams of 5 or more people in a fast-paced environment
  • Years of Experience: 2
  • ServSafe Manager certification preferred or able to obtain certification prior to completion of training
Benefits
  • Closed Sundays
  • Competitive pay
  • 401k
  • Healthcare
  • Paid time off
  • Free meals
  • Opportunities for advancement

About the Company

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Chick-fil-A Yoder Plaza