Back of House Director (in South Salem)

Reports to: Operator, Executive Director

Responsibilities:

• Leadership: Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
• Food Preparation and Production: Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
• Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste minimizing, food cost and labor. As well as optimizing productivity Key Performance Indicators.
• Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
• Menu Development and Innovation: Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
• Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
• Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
• Collaboration: Work closely with FOH staff, including the management team and FOH Team members, to ensure seamless coordination and exceptional guest experiences.
• Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
• Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.

Requirements:

• Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
• Strong knowledge of kitchen operations, food preparation techniques and food safety practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team in a fast-paced environment.
• Proficiency in inventory management, cost control and kitchen organization.
• Flexibility to work varied shifts, including weekends and holidays.
• Familiarity with Chick-fil-A's brand and values is desirable.
• Relevant culinary certifications or education is a plus, but not always required.

Compensation/Benefits:

• Competitive Pay - $25-$30/hr
• Bonus opportunities
• Health, dental, vision insurance contributions for active participants
• Free food every shift - up to $3,500 annual value
• Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
• Career advancement opportunities
• Gym membership stipend
• Company cell phone
• Closed on Sundays
• Overtime possible
• Earn 6 days of PTO every 6 months worked

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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