Back of House Assistant Director

Chick-fil-A

Whitestown, IN

JOB DETAILS
SKILLS
Administrative Skills, Coaching, Communication Skills, Cost Control, Customer Experience, Detail Oriented, English Language, Food Quality, Food Safety, Food Services, Leadership, Multilingual, Operational Strategy, Operational Support, Operations, Operations Planning, Organizational Skills, Process Improvement, Quality Management, Restaurant, Safety Standards, Safety/Work Safety, Servant leadership, Spanish Language, Strategic Planning, Systems Maintenance, Team Building, Team Player, Training/Teaching
LOCATION
Whitestown, IN
POSTED
9 days ago

BoH Assistant Director

Why This Role Matters:

This role directly impacts food safety, kitchen performance, and team development. You will help drive speed of service, food quality, and operational excellence while developing future leaders in the back of house.

Job Description:

We are seeking a Back of House Assistant Director to support our BoH Director in ensuring efficient, high-performing kitchen operations. This role plays a critical part in maintaining food safety standards, optimizing workflows, reducing waste, and developing team members.

Key Responsibilities:

Operational Efficiency

  • Support daily kitchen operations to ensure smooth, efficient workflows
  • Help reduce waste and control food costs while maintaining quality
  • Monitor speed of service and identify improvement opportunities

Food Safety & Cleanliness

  • Enforce food safety and workplace safety standards
  • Maintain high levels of kitchen cleanliness and organization
  • Prepare for and support food safety inspections

Training & Development

  • Train and coach team members on systems, safety, and quality
  • Identify development opportunities and support leadership growth

Communication & Execution

  • Support rollout of updates, systems, and process improvements
  • Ensure team alignment with standards, procedures, and goals

Customer Experience

  • Contribute to consistent, high-quality food and service
  • Support initiatives that improve overall guest experience

Leadership Scope:

  • Lead and influence BoH operations alongside the Director
  • Support Team Members, Team Leads, Assistant Coaches, and Coaches
  • Execute operational and strategic initiatives

Success in This Role Looks Like:

  • Strong food safety and inspection readiness
  • Clean, organized, and efficient kitchen operations
  • Improved speed of service
  • Reduced waste and controlled food costs
  • Development of high-performing team members

Who You Are:

  • Servant Leader
  • Detail-oriented and highly organized
  • Proactive and solution-focused
  • Passionate about operational excellence
  • Strong communicator and team builder
  • Thrives in a fast-paced environment

Qualifications:

  • Previous leadership experience preferred
  • Restaurant or kitchen experience a plus, but not required
  • Bilingual - English & Spanish is a plus, but not required

Time Commitment:

  • Minimum 40 hours/week
  • 38 hours in operations
  • 2 hours in administrative/leadership responsibilities

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Benefits

Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), 401(k) matching, Employee discount, Paid training, Other

Job Type

Full time

About the Company

C

Chick-fil-A