Babyletto Store Manager

PositionStore Manager – Babyletto (within Million Dollar Baby Co.)ResponsibilitiesLead, inspire, recruit, and develop a high-performing store team, owning the full talent lifecycle to deliver an exceptional client experience.Set the standard for product knowledge and selling excellence, coaching the team to deliver tailored product guidance.Drive client engagement strategies that build long-term relationships, strengthen brand loyalty, and grow repeat business.Ensure the team confidently communicates Babyletto's brand story, history, and value proposition in every client interaction.Own inventory management and back-of‑house operations, ensuring accuracy, efficiency, and alignment with business goals.Resolve escalated challenges with sound judgment and urgency.Partner with the home office to execute programs and initiatives that drive results.Document customer insights and trends to inform cross‑functional decisions.Own scheduling and payroll to align labor with business goals.Ensure operational excellence, uphold key policies and procedures, and identify opportunities to improve processes and SOPs.Oversee consistent execution of opening and closing procedures.Use KPIs and reporting to drive strategy and exceed sales targets.Model and champion Babyletto's mission and core values.Qualifications3+ years of experience in retail or hospitality leadership, including managing direct reports.Shopify experience preferred, but not required.Comfortable giving and receiving feedback to drive store performance and customer experience.Strong ownership mindset with the ability to lead through challenges and drive solutions.Available to work a flexible schedule including evenings and weekends.Ability to lift up to 25 lbs at times.Retail Benefits100% of your health, dental, and vision insurance monthly premiums paid by us.Basic Life and Disability Insurance.Vacation travel subsidy and Wellness and Enrichment subsidy programs.Tuition and continuous learning reimbursement.Matching charitable donations to the nonprofit organization of your choice.Free MDB Co. swag + great employee discount on products.Additional Benefits100% of your health, dental, and vision insurance monthly premiums paid by us.Flexible PTO because we respect the need for work/life harmony.Company matching 401(k).Vacation reimbursement and wellness and enrichment subsidy programs.Tuition reimbursement.Matching charitable donations to the nonprofit organization of your choice.Company‑wide monthly celebrations – lunch is on us.Dog‑friendly workplace, yes! You can bring your best friend to work.Free MDB Co. swag + generous employee discount on products.California pay range: $38 USD – $42 USDAt Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees.Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and recruitment process.#J-18808-Ljbffr