B2B Collections Representative

B2B Collections Representative

LHH Recruitment is partnering with a company near North Phoenix who is looking to add a collections specialist to their team. This role is fully onsite, Monday-Friday 8am-5pm. The starting salary is between 60,000-65,000 DOE.

This is an opportunity for a professional who has experience managing commercial collections, reducing aging balances, and navigating the lien process when necessary.

The ideal candidate will have strong business-to-business collections experience, excellent negotiation skills, and the ability to maintain positive customer relationships while ensuring timely payment of outstanding balances.

Responsibilities

• Manage a portfolio of commercial customer accounts and oversee collection efforts on past-due balances
• Contact customers regarding outstanding invoices through phone, email, and written correspondence
• Review aging reports and prioritize collection activities to improve cash flow and reduce delinquency
• Research and resolve billing discrepancies, payment issues, and customer disputes
• Prepare preliminary lien notices and assist with lien filings when necessary to protect company interests
• Track lien deadlines and maintain accurate documentation related to collections and lien activity
• Work closely with customers, project managers, sales teams, and internal departments to resolve account concerns
• Reconcile customer accounts and ensure payments are applied accurately
• Review accounts for credit holds and recommend appropriate actions
• Maintain detailed records of collection activity within the ERP system
• Support month-end reporting and accounts receivable functions

Qualifications

• 3+ years of recent B2B collections experience
• Experience handling lien notices, lien waivers, mechanic's liens, or construction-related collections strongly preferred
• Strong understanding of accounts receivable processes, aging reports, and account reconciliations
• Ability to confidently communicate with customers regarding outstanding balances and payment arrangements
• Advanced Microsoft Excel skills
• ERP system experience preferred
• Excellent organizational skills and attention to detail
• Professional, persistent, and customer-service-oriented approach to collections

If you are interested, please apply now!

Pay Details: $29.00 to $32.00 per hour

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.