Company Overview:
For over 45 years, our client has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers' individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships. Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions. Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the underpinning of these focused solutions.
We pride ourselves on providing exceptional Managed IT services to our clients. Our team believes that the way to build trust and a long-term client relationship is by ensuring that expectations are crystal clear, making our work transparent, and being great communicators. Our client brings in-depth and proven expertise to managed services. We view technology holistically, which means we take the time to understand our customers' business environment and objectives before delivering actionable ideas to improve our customers' IT infrastructure and user experience.
Job Summary:
This is an opportunity to join a fast-growing
Managed Services Provider. We are seeking a highly skilled and experienced Level 5 Azure & Linux Enterprise Services Architect to join our dynamic IT team. The ideal candidate will possess in-depth knowledge of Azure and Linux systems and demonstrate strong leadership and problem-solving skills. This is a senior-level position that requires extensive experience in designing, implementing, and maintaining complex compute environments.
This position is supported by a 24x7x365 team, but occasional evening and weekend work maybe required to handle emergencies or perform system maintenance.
Key Responsibilities:
- Architecture & Managed Services Leadership
- Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
- Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.
- Ensure architectures align with contractual SLAs, SLOs, and support models.
- Establish and enforce architecture, security, and operational standards across customer environments.
- Hands-On Technical Leadership
- Maintain hands-on involvement with Azure and on-prem Linux systems in production.
- Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.
- Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery.
- Customer Engagement & Advisory
- Act as a technical lead and trusted advisor for enterprise customers.
- Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
- Translate customer business requirements into secure, supportable cloud architectures.
- Support presales and solution design, including architecture validation, scoping, and risk assessment.
- Guide customers through cloud adoption, modernization, and hybrid integration strategies.
- Operations & Reliability
- Provide architectural leadership for 24×7 managed service operations, including on-call participation.
- Lead major incident response efforts, including customer communication and post-incident reviews.
- Drive reliability, performance, and cost optimization improvements across customer platforms.
- Ensure operational readiness for new customers and onboardings.
- Mentorship & Influence
- Mentor senior engineers and architects within the MSP organization.
- Influence technical strategy, tooling, and service offerings across the managed services portfolio.
- Evaluate Azure services and open-source technologies to improve customer outcomes.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
- Leadership: Demonstrated leadership abilities, including project management and team mentoring.
- Communication: Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and technologies.
Qualifications & Experience:
Required:- Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
- Experience:
- 10+ years of experience in Linux system administration and engineering in enterprise environments.
- 5+ years designing and operating Microsoft Azure for enterprise or MSP customers.
- Deep, hands-on Linux system administration experience in enterprise production environments.
- Proven experience managing on-premises Linux infrastructure (physical and virtual)
- Deep expertise in the administration of Linux / Unix systems.
- Experience with backup and recovery processes.
- Certifications: Relevant certifications such as RHCE (Red Hat Certified Engineer), Azure Solutions Architect Expert, or equivalent.
- Excellent problem-solving and analytical skills.
- Excellent customer-facing communication skills, including the ability to explain complex designs clearly.
- Ability to work independently and manage multiple tasks simultaneously.
Preferred:- 15+ years of prior Linux Compute administration experience in complex corporate or enterprise environments.
- Extensive experience delivering customer-facing managed services in SLA-driven environments.
- Strong expertise in hybrid cloud architecture, enterprise networking, identity, and security.
- Extensive background in 24×7 cloud and infrastructure operations, including incident response.
- Experience with containers and orchestration at scale (Docker, Kubernetes / AKS).
- Additional Azure certifications (Azure Security Engineer Associate, Azure DevOps Engineer Expert).
- Experience working in MSPs or consulting organizations supporting multiple enterprise customers.
- Knowledge of Unix systems (AIX, Solaris, Client-UX, or similar).
- Familiarity with ITIL, SRE, or service management frameworks.
- Experience supporting regulated, high-availability, or compliance-driven environments.
- Exposure to cloud migration and modernization engagements.
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company profit sharing
- Professional development opportunities
- Flexible work arrangements:
- Remote Position
- Ability to travel 25% of the time
- Generous paid time off and holiday
- A career with a company where you will be challenged, respected, and valued.
- A career with a company where most people of 10+ years of tenure and have deep subject matter expertise.
Why Join Us?
- Opportunity to lead enterprise-wide digital transformation initiatives.
- Work with cutting-edge cloud, networking, and security technologies.
- Collaborative and innovative environment with strong leadership support.
- Competitive compensation and benefits package.
If you are a
strategic thinker with a passion for managing enterprise solutions, we'd love to hear from you!
Apply now and be a part of our innovative technology team.