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AVP of Operations - Hospice

Gentiva

Peoria, IL

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JOB DETAILS
SKILLS
Accreditation Standards, Alliance/Partner Management, Auto Insurance, Budgeting, Business Operations, Clinical Monitoring, Communication Skills, Community Relations, Content Management Systems (CMS), Cross-Functional, Diabetes, Disability Insurance, Driver's License, Electronic Medical Records, Federal Laws and Regulations, Financial Management, Healthcare, Healthcare Administration, Hospice Care, Hospital, Leadership, Licensing, Long-Term Care, Maintain Compliance, Medicare, Microsoft Excel, Microsoft PowerPoint, Operational Strategy, Organizational Skills, Performance Management, Problem Solving Skills, Public/Media/Press/Analyst Relations, Quality Assurance, Quality of Care, Registered Nurse (RN), Regulations, Regulatory Compliance, Reimbursement, Revenue Planning, Staff Development, Team Lead/Manager, Team Player, Telemedicine, Tuition Fees, Vehicle Fleets
LOCATION
Peoria, IL
POSTED
11 days ago
**Overview** **Lead Hospice Operations with Excellence and Compassion.** We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets. **Key Responsibilities:** + **Lead Local Operational Strategy:** Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites. + **Ensure Regulatory Excellence:** Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits. + **Build and Grow Partnerships:** Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets. + **Patient-Centered Oversight:** Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings. + **Team Leadership:** Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance. + **Public and Community Relations:** Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns. + **Performance Improvement:** Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care. **About You** **Education:** + RN Degree highly preferred + Bachelor's degree in Healthcare Administration, Business, or related field considered **Experience:** + Multi-site operational leadership experience strongly preferred + 5+ years of progressive leadership experience in hospice or healthcare operations + 3+ years of direct healthcare services leadership preferred + Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations + Experience with HomeCare HomeBase (HCHB) strongly preferred + In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards + Strong communication and organizational skills + Critical thinking and problem-solving mindset + Passion for patient-centered care and interdisciplinary teamwork + Ability to balance strategy, operations, and field leadership **Licensure:** + Active RN License required (if applicable) + Valid driver's license and auto insurance **Technical Skills:** + Intermediate skills in Microsoft Excel and PowerPoint + Comfortable with data systems, electronic medical records (EMR), and analytics **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.** **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-139956 Category: Multi Site Ops and Clinical Leadership Position Type: Full-Time Company: Gentiva

About the Company

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Gentiva