Access Authorization, Administrative Procedures, Administrative Skills, Automation, Aviation Industry, Corrective Action, Database Technology, Documentation, Federal Aviation Administration (FAA), Federal Aviation Regulations (FARs), Financial Reporting, Information Technology & Information Systems, Mail Processing, Needs Assessment, Oracle Platform Security Services (OPSS), Procedure Implementation, Project/Program Management, Record Keeping, Records Management, Staff Training, Technical Support, Technical Writing, Telephone Skills, Training/Teaching
Job Title
Technical Program Support
Duties
Help
- Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer.
- Interviews applicants to determine qualifications for non-complex certificates.
- Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency.
- Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools.
- Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required.
- Responsible for processing temporary airman certification files for certificates issued by designated examiners.
- Examines applications and supporting documents for completeness, consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements.
- Supports the Designated Written Test Examiner (DWTE) program by providing orientation and training of new examiners, providing required annual and periodic training as necessary.
- Conducts FAA written examinations by assembling and distributing test materials, and following up to ensure corrective action is taken if necessary.
Correspondence and Reports
- Researches, writes, and types non-technical and routine technical correspondence.
- Responsible for maintaining correspondence control and suspense files.
- Reviews outgoing correspondence for grammatical accuracy, procedural agreement, aircraft technical manuals and factual inconsistencies, attachments, enclosures, dates, and signatures.
General Office Support
- Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives.
- Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels.
- Maintains administrative/technical library with includes orders, notices, Federal Aviation Regulations (FARs), Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc.
- Assures that charts and office logs are kept current.
- Coordinates organization's schedule with regard to inspectors' schedules, flight checks, exams, itineraries and coordinates supervisor's appointment schedule.
- Prepares time and attendance forms for organization personnel, maintain supporting documentation, and submit to appropriate payroll office.
Communication
- Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices.
- Assists visitors, determines needs and provides information or refers as appropriate.
Automation Program Support
- Assembles and enters information into various automated programs (such as Program Tracking and Reporting Subsystems (PTRS), Operations Specifications Subsystems (OPSS), Vital Information Subsystem (VIS), and Enforcement Information System (EIS)) and retrieves, prints, and reviews output.
- Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems.
- Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items.
Administrative Program Support
- Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives.
- Examines current procedures and practices and recommends or implements changes.
- Instructs organization personnel (including new employees) on proper administrative procedures.
- Reviews program participants' medical and flight check currency records and advises supervisor of program participants' status.
Fiscal Program Support
- As impress fund cashier, reviews requests, and receipts, disperses funds, updates records, maintains vouchers, and determines replacement of funds.
D
Department of Transportation
The Oregon Department of Transportation began in 1913 when the Oregon Legislature created the Oregon Highway Commission to "get Oregon out of the mud."
Today, we develop programs related to Oregon’s system of
- highways, roads, and bridges;
- railways;
- public transportation services;
- transportation safety programs;
- driver and vehicle licensing;
- and motor carrier regulation.
Mission Statement:
We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive.
Values:
These principles inform decision making and guide our behavior in working with each other, our partners and the communities we serve:
- Integrity: We are accountable and transparent with public funds and hold ourselves to the highest ethical standards.
- Safety: We share ownership and responsibility for ensuring safety in all that we do.
- Equity: We embrace diversity and foster a culture of inclusion.
- Excellence: We use our skills and expertise to continuously strive to be more efficient, effective and innovative.
- Unity: We work together as One ODOT to provide better solutions and ensure alignment in our work.
2,500 to 4,999 employees
https://www.oregon.gov/ODOT/Pages/index.aspx