Audiovisual, Calendar Management, Catering Services, Conference Management, Customer Support/Service, Detail Oriented, Disciplinary Action, Event Management, Maintain Compliance, People Management, Pricing, Safety Compliance, Safety Standards, Time Management
The Audio/Visual Supervisor assists and supports the Manager of the Audio-Visual Department. They will lead the audio-visual team through daily tasks, read banquet event orders, and coordinate with various departments to meet their needs.
Duties & Responsibilities:
Attend staffing, catering, and any scheduled pre-conference meetings as needed
Organize and assign work to others, maintain BEO Log accuracy, and advise others of changes
Use paperwork to guide daily activities and support guests
Praise, discipline, and counsel staff as necessary to maintain positive morale
- Ensure compliance with safety standards
- Seek council from management when needed
- Maintain and clean all A/V equipment and supplies
Address all guest concerns in a timely and professional manner
Update paperwork after events to bill clients accurately and verify pricing exceptions and modifications
Arrange shift scheduling if the manager is not available and confirm it before posting
Qualifications:
Strong Technical Background - preferably in A/V events
People Management experience- preferably in A/V events
Customer service experience - preferably in hospitality or A/V events
- Attention to detail
- Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
Can safely lift and/or move up to 25 pounds frequently and occasionally lift and/or move up to 50 pounds