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AV Service Manager

Intuitive AV, Inc

Woodstock, GA

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JOB DETAILS
SKILLS
Audiovisual, Budget Management, Customer Experience, Customer Satisfaction, Customer Support/Service, Detail Oriented, Emerging Technology, Identify Issues, Leadership, Mentoring, Needs Assessment, Operations, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Project Execution, Project Management Software, Sales, Service Delivery, Team Lead/Manager, Team Player, Training/Teaching
LOCATION
Woodstock, GA
POSTED
25 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Training & development

About the Role:
Join Intuitive AV, Inc as an AV Service Manager, this role is perfect for a passionate professional eager to enhance customer experiences through innovative technology in a collaborative environment.



Responsibilities:
  • Oversee daily operations of the AV service department, ensuring high-quality service delivery.
  • Manage and mentor a team of technicians, providing guidance and support on complex projects.
  • Coordinate with clients to understand their AV needs and provide tailored solutions.
  • Develop and implement service protocols to improve efficiency and customer satisfaction.
  • Conduct regular training sessions to keep the team updated on the latest AV technologies.
  • Monitor inventory and equipment, ensuring all tools are available and in working condition.
  • Prepare and manage budgets for service operations and project implementations.
  • Collaborate with sales and project management teams to ensure seamless project execution.
Requirements:
  • Proven experience in AV service management or a similar role.
  • Strong technical knowledge of AV systems and equipment.
  • Excellent leadership and team management skills.
  • Exceptional communication and customer service abilities.
  • Ability to troubleshoot and resolve technical issues efficiently.
  • Familiarity with project management tools and methodologies.
  • Relevant certifications in AV technology or related fields are a plus.
  • Strong organizational skills and attention to detail.
About Us:
Intuitive AV, Inc has been a leader in the audiovisual industry for over a decade, providing innovative solutions to clients in Woodstock, GA, and beyond. Our commitment to quality and customer satisfaction has earned us a loyal clientele, and our employees thrive in a supportive, growth-oriented environment.

About the Company

I

Intuitive AV, Inc

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