AV Installation Technician

Position Information

General Information

Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 007740 NC Salary Grade Equivalency DT03 Classification Title Technology Support Technician - Journey Working Title AV Installation Technician Salary Range $49,125 - $67,547 Anticipate Hiring Range $49,125 - $61,406 FLSA Status Non Exempt Division Academic Affairs Department School of Professional Studies Work Unit SPS-Learning Space Technology Work Schedule

Monday-Friday 7:00 am - 4:00 pm, (Saturday work if required, with one weekday off).

Primary Purpose of Position

The AV Integration technician is essential for improving the efficiency and effectiveness of our campus learning spaces and supporting UNC Charlotte faculty and student success. The primary purpose of the Audio Visual Integration technician is to install and maintain all University-supplied equipment in classrooms, conference rooms/meeting spaces, as well as to install digital signage. The technician will also participate in all work, including pulling wire, installing various connectors, mounting projectors and displays, installing and wiring rack-mounted equipment, installing speakers, and in-wall devices, commissioning of systems, and reporting issues to the design team.

Minimum Education/Experience

Required Minimum Qualifications:

Graduation from high school and one (1) year in the field of technology related to the position's role. Computer coursework may be substituted year-for-year for the required experience, or an equivalent combination of education and experience.

A Journey level requires an additional six months of experience.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

The AV Integration technician is essential for improving the efficiency and effectiveness of our campus learning spaces and supporting UNC Charlotte faculty and student success. The primary purpose of the Audio Visual Integration Technician is to install and maintain all University-supplied equipment in classrooms, conference rooms/meeting spaces, as well as to install digital signage. The technician will also participate in all work, including pulling wire, installing various connectors, mounting projectors and displays, installing and wiring rack-mounted equipment, installing speakers, in-wall devices, the commissioning of systems, and reporting issues to the design team.

Daily tasks shall include:

• Participate in the implementation of AV systems within all University learning spaces, working alongside others following guidance from the AV Integration Manager, AV Systems Engineer, and department Director.
• Verify the proper implementation and technical functionality of wiring infrastructures and all audiovisual systems.
• Ensure that all materials are accurate and delivered to the job site safely. This includes AV furniture such as large displays, lecterns, credenzas, and AV racks.
• Oversee timely, quality completion of all assigned projects.
• Develop relationships with faculty, staff, vendors, etc., to help ensure all integrations meet the scheduled installation timeframe.
• Perform post-installation service as needed.
• Manage and maintain software-based reporting of project status and implementation.
• Report technical, personnel, and organizational problems to the AV Integration Manager.
• Terminate standard audio and EIA/TIA standard telecommunications wiring quickly and consistently.
• Oversee implementation and adherence to commercial wiring standards, codes, and practices.
• Troubleshoot and resolve issues independently.
• Collaborate with the Learning Space Technology team to foster a constructive, supportive, and motivational work environment.

Other Work Responsibilities

This position will serve as a backup to the Inventory Control Specialist, supporting data entry and project staging, including the receiving, tagging, and storage of AV equipment. Responsibilities also include providing backup support for the Classroom Support Call Center, using departmental project management software, and resolving service calls within a ten-minute window through remote management tools. Other duties as assigned.

Departmental Preferred Experience, Skills, Training/Education

• Industry-recognized AV certifications preferred, including AVIXA CTS and/or manufacturer certifications such as Crestron, Extron, Biamp, or Q-SYS.
• Experience using project management or work-tracking platforms such as Smartsheet, TeamDynamix, or similar systems to manage installation tasks, project status, and service documentation.
• Experience reading and interpreting architectural drawings, low-voltage wiring diagrams, and AV signal flow documentation for system implementation and troubleshooting.
• Direct hands-on experience installing commercial audiovisual systems in construction and renovation environments, including drilling in drywall, concrete, and cinderblock for the purpose of pulling/terminating cable, mounting displays/projectors, installing AV racks, speakers, and classroom podium systems.
• Experience working with commercial AV installation standards, construction-site coordination, and project implementation workflows in higher education, corporate, or commercial environments.

Necessary Licenses or Certifications Work Location Cameron Posting date 05/27/2026 Closing date 06/10/2026 Proposed Hire Date 07/01/2026 Contact Information Special Notes to Applicants

• This position is fully onsite and requires in-person work; telework is not available.
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the

finalist.

• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UNC Charlotte Website

• HERC Job Board

• Inside Higher Education

• Mitratech Circa (formerly known as Local JobNetwork)

• Another Website

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Other

• Where did you learn about this posting?

(Open Ended Question)

• • Do you have a high school diploma or GED and 1.5 years of experience in the field of technology related to the position's role? Computer coursework may be substituted for year-for-year for the required experience, or an equivalent combination of education and experience.

• Yes, a high school diploma or GED and 1.5 years of experience in the field of technology related to the position's role.

• Yes, a high school diploma or GED and 1.5 years of computer coursework to substitute for year-for-year for the required experience.

• Yes, an equivalent combination of a high school diploma or GED and computer coursework or experience.

• No

• • Briefly describe your experience installing, configuring, and troubleshooting audiovisual systems, including the types of environments or technologies you have supported.

(Open Ended Question)

• • Describe your experience working on AV installations or projects that required coordination with teams such as IT, facilities, contractors, or vendors.

(Open Ended Question)

• • Do you currently hold any AV certifications (Extron, Crestron, Biamp, AVIXA, etc)?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents