Certifications: Possess and maintain all ASE Certifications, holding Senior Master Status.
Diagnostic Skills: Proficient in all diagnostic procedures, including hard electrical issues and driveability problems, across all vehicle systems, makes, and models.
Repair Capabilities: Capable of complete system breakdown and reassembly, including but not limited to engine jobs, transmission replacement, tune-ups, electrical system testing, and overall vehicle maintenance.
Warranty Management: Responsible for managing all warranties.
Quality Control: Oversee and ensure quality control of all jobs completed by all technicians.
Technical Guidance: Proficient in looking up wiring diagrams and procedures; able to teach and guide lower-level technicians.
Policy Compliance: Follow and ensure all other technicians follow established policies and procedures.
Shop Management: Monitor shop operations and maintain quality control on all outgoing jobs.
Leadership: Lead by example, communicating problems and concerns to the manager to resolve issues proactively.
A Technician
Experience: 5-10Years
Certifications: Possess and maintain all ASE Certifications, holding Senior Master Status.
Diagnostic Skills: Proficient in all diagnostic procedures, including hard electrical issues and driveability problems, across all vehicle systems, makes, and models.
Repair Capabilities: Capable of complete system breakdown and reassembly, including but not limited to engine jobs, transmission replacement, tune-ups, electrical system testing, and overall vehicle maintenance.
Support Role: Assist the Lead Technician with warranties and overseeing other technicians' work.
Technical Guidance: Able to look up wiring diagrams and procedures; teach and guide lower-level technicians.
Policy Compliance: Follow all established policies and procedures.
All Technicians
Procedures: Follow all opening and closing procedures, as well as all company policies and procedures.
Inspections: Perform inspections properly and take good, accurate pictures during the inspection process.
Communication: Comply with requests from the manager or service writers.
Cleanliness: Maintain cleanliness of the shop, break room, and employee's bathroom daily.
Productivity: Ensure continuous engagement in tasks; "if there is time to lean, there is time to clean."
Punctuality: Opening technicians arrive 15 minutes before start time; all other technicians arrive 10 minutes before start time to prepare for the shift.