ASE, Automotive Repair and Maintenance, Communication Skills, Customer Experience, Customer Satisfaction, Detail Oriented, Develop and Maintain Customers, Documentation, Driver's License, Electricity, Identify Issues, Life Insurance, Mentoring, Organizational Skills, Problem Solving Skills, Purchasing/Procurement, Repair Orders, Road Tests, Safety/Work Safety, Team Player, Training Program, Vision Plan
Graham Automotive Group – Sioux Falls, SD
Graham Automotive is seeking motivated Automotive Technicians to join our growing Volkswagen, Audi, and Volvo team. Whether you are an experienced technician or looking to advance your career through factory training, we provide the tools, support, and opportunities needed for long-term success.
We are looking for technicians who take pride in their work, have strong diagnostic abilities, and understand the importance of teamwork and communication in delivering an exceptional customer experience.
Job Responsibilities
As an Automotive Technician, you will diagnose, repair, and maintain customer vehicles while following dealership and manufacturer standards.
Responsibilities include:
- Perform repairs efficiently and accurately in accordance with dealership and factory standards
- Diagnose mechanical, electrical, drivability, and performance concerns
- Perform digital vehicle inspections and document recommendations
- Communicate findings clearly with service advisors and management
- Work closely with the parts department to obtain required parts
- Road test vehicles as necessary to verify repairs
- Document all work performed and recommendations accurately on repair orders
- Participate in manufacturer-sponsored training programs and certification courses
- Maintain a clean, safe, and organized work area
- Assist and mentor apprentice technicians when applicable
What We're Looking For
- Strong diagnostic and problem-solving skills
- Positive attitude and team-first mindset
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail
- Ability to communicate effectively with advisors, management, and fellow technicians
- Commitment to quality workmanship and customer satisfaction
- Valid driver's license with a good driving record
- Own tools and toolbox
Preferred Qualifications
- 2+ years of automotive repair experience
- Dealership experience
- European vehicle experience (Audi, Volkswagen, Volvo, BMW, Mercedes-Benz, Porsche)
- ASE certifications
- Experience performing digital vehicle inspections
- Electrical and drivability diagnostic experience
- Manufacturer training certifications
What Success Looks Like
- Accurate diagnostics and quality repairs completed the first time
- Thorough documentation of technician findings and recommendations
- Effective communication with advisors and parts personnel
- Consistent productivity and efficiency
- Continued participation in training and professional development
- Positive contribution to team culture and customer satisfaction
What We Offer
- Competitive flat-rate compensation based on experience and performance
- Factory training through Audi, Volkswagen, and Volvo
- Safe and clean work environment
- Specialty tools provided by the dealership
- Employee discounts on vehicles, parts, and service
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Flexible Spending Account options
- Paid Time Off beginning on your first day
- Career advancement opportunities within Graham Automotive Group
For over 50 years, Graham Automotive has built a reputation for quality, integrity, and customer satisfaction throughout the Sioux Falls community. If you're looking for a place to grow your career and work alongside a strong team, we'd like to talk with you.
Job Type: Full-time
Work Location: In Person
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