The Automotive Service Manager oversees daily shop and office operations, manages personnel, and ensures guest satisfaction and quality work. Responsibilities include sales, staff development, maintaining safety and quality standards, managing financials, and enforcing policies. The role involves direct customer interaction, estimating, assigning work to technicians, and achieving profit margins. Qualifications include 5+ years in automotive customer service and sales, supervisory experience, proficiency with computer software, and ASE certification preferred. Physical demands include standing, lifting over 50 lbs., and driving manual vehicles. The position requires a positive attitude, strong communication skills, and leadership abilities. This is an independently operated franchise position, with employment decisions handled by the franchisee. The company emphasizes transparency, integrity, and a people-first philosophy, offering a modern facility and ongoing technician support.