Automotive Management, Automotive Repair and Maintenance, Business Operations, Communication Skills, Customer Relations, Customer Satisfaction, Customer Service Evaluation, Customer Support/Service, Driver's License, Interpersonal Skills, Lead Generation, Multitasking, On Site Support, Quality Control, Retail Sales, Sales Closing Skills, Team Player
As an Automotive Service Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service.
Position Responsibilities:
- Manage inbound leads as well as customer satisfaction ratings
- Generate cold leads and close sales
- Meet, greet and recommend services to customers
- Manage technician workflow and the status of customer vehicles’ repairs
- Order parts and inventory
- Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
What We Offer:- Competitive compensation packages and incentive programs
- Health Insurance Benefits
- 401k plan
- Ongoing training and field support
- Daytime work hours (Monday-Friday No weekends!)
- Growth opportunity
Job Requirements:- Minimum of 2-3 years of automotive experience with a track record of success
- This is not a retail sales role! Complex sales experience is required
- Excellent one time closing skills
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast paced environment
- Honest, goal-oriented and energetic team player
- Must have valid driver's license
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AAMCO Transmissions and Total Car Care