Automotive Service Cashier Nissan

Job Description

Service Receptionist / Cashier

Nissan Hillside – Hillside, New Jersey

Nissan Hillside is looking for a friendly, organized, and customer‑focused Service Receptionist / Cashier to be the welcoming face of our service department. If you thrive in a fast‑paced environment and take pride in delivering exceptional customer experiences, this is a great opportunity to grow with a dealership that values professionalism, teamwork, and career development.

What You’ll Do

• Greet customers in person and by phone with a warm, professional attitude
• Process payments accurately and complete daily cashier reports
• Manage service appointments and assist with scheduling or rescheduling
• Communicate with customers via phone, text, email, and CRM to resolve questions
• Document customer concerns and escalate issues when needed
• Support the service team to ensure a smooth, positive customer experience

What You Bring

• Strong communication skills—clear, kind, and confident
• A polished, professional presence that reflects Empire’s commitment to excellence
• A customer‑first mindset rooted in empathy, active listening, and problem‑solving
• Reliability, punctuality, and the ability to stay focused in a fast‑moving environment
• Experience supporting customers in person or over the phone (minimum 1 year preferred)
• A friendly, upbeat attitude and a team‑oriented approach
• Openness to feedback and a desire to grow
• Availability to work Monday through Saturday, with flexibility for holidays or peak periods
• Comfort using computers, multitasking, and navigating tools like Microsoft Office
• Pride in maintaining a clean, organized, and welcoming workspace

The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only  do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward.  Come grow with us!

Benefits

  401k Plan 

Paid time off (PTO) 

Competitive Pay Plans 

Health Insurance 

Dental Insurance 

Vision Plans 

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