Automotive Repair and Maintenance, Customer Relations, Customer Support/Service, Driver's License, Health Plan, Retail Management, Sales, Team Player, Writing Skills
Christian Brothers Automotive
Benefits
- Closed Every Weekend
- To Spend Time With Family & Friends
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- On-Going Training & Career Advancement
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
- Employee Appreciation Events
- Chaplain Care Support Available
- Weekly Team Lunches
Locally Owned and Operated
Job Title: Automotive Service Advisor Writer
Location: 8555 Sancus Blvd, Columbus, OH 43240
Job Overview
As an Automotive Service Advisor Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities
- Greet every customer that enters our facility with hospitality and respect
- Shuttle customers as needed in CBA branded vehicle
- Present the best solution to properly repair our customers vehicle in a way that is easy for them to understand
- Manage the stores workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store yourself and the guests
- Directs coordinates and participates in performing customer service activities
- Ensure that all repairs are performed to proper specifications
- Work together as a team and assist other employees as needed
- Tekmetric Knowledge a plus
- Other duties as assigned
- Positive attitude and friendly demeanor
- Valid U.S. Drivers License
C
CHRISTIAN BROTHERS AUTOMOTIVE