Imagine if you never had to deal with an auto shop again. Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.
YourMechanic is making that happen!
YourMechanic is an online marketplace that enables vehicle owners to find local mechanics for home or office car repair services. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent.
We also happened to be well funded, growing rapidly, and looking for talented folks to join our team.
Position:
We are looking for Automotive Parts Advisor to deliver best-in-class support in parts logistics to our auto technician partners and customers . The ideal candidate is comfortable working in a fast pace environment and committed to creating a top-notch experience for our customers and partners.
Responsibilities:
- Send repair estimates to customers, which includes parts and labor
- Order parts from vendors via online or other means
- Answer general questions about car issues
- Help automotive technicians in the field with day-to-day needs
- Call potential customers to answer questions and book services
Requirements:
- 2+ years experience in a customer-facing role
- Auto parts experience with an understanding of the inner working of cars
- A strong sense of responsibility and commitment to providing a great customer experience
- Excellent attention to detail
- Solid comprehension, problem-solving and troubleshooting skills, ability to work under pressure
- Positive attitude and passion for success
Benefits:
- Excellent benefits (Medical, Dental, and Vision)
- Flexible PTO policy
- Work from home!
TO APPLY: Send your resume, with a brief description of your relevant experience in the body of your email, to [email protected].
YourMechanic is the industry leader in mobile vehicle repair, maintenance, and inspection, offering 500+ services to consumers and fleets across the U.S. and Canada.
Our mission is to leverage technology to service any vehicle, any place, any time. We’ve built the mobility platform of the future, enabling us to service vehicles at the point of need, increase asset yield, and lower total cost. Our mobile model and cloud-based platform replace shops’ physical infrastructure – allowing us to charge fleet owners less, pay more than shops, and attract top-tier mechanics and ASE-certified technicians. Above all, we value our customers’ happiness and satisfaction, whether we’re changing the brakes on a family’s minivan or enabling a commercial fleet of 3,000 to increase utilization.
With more than 1.3 million vehicles on the platform and one of the highest Net Promoter Scores in the business, we’re speeding towards our vision to enable quality auto services for any vehicle, any place, any time.
For fleet services and partnerships, contact: partners@yourmechanic.com
For media inquiries, contact: media@yourmechanic.com
To learn about becoming a technician on our platform visit: www.yourmechanic.com/automotive-technician-jobs