Automotive Repair and Maintenance, Communication Skills, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Fast Food, Maintenance Services, Microsoft Exchange Server, Organizational Skills, Problem Solving Skills, Repair Orders, Team Player, Technical Leadership, Technical Support, Time Management
Automotive Service Advisor
Auto Exchange Chevrolet GMC
THE BEST SERVICE ADVISORS DON'T JUST WRITE REPAIR ORDERS...They Build Trust. Create Relationships. Drive Results.
Elite Service Advisor Opportunity
The average Service Advisor checks customers in and out.
The best Service Advisors build lifelong relationships.
If you're passionate about delivering an exceptional customer experience, enjoy helping people, and thrive in a fast-paced environment where every day is different, we want to meet you.
We're looking for professionals who believe customer service isn't just part of the job—it's the reason for the job.
This isn't just another advisor position.
It's an opportunity to build a career with a dealership that invests in its people, rewards performance, and believes great employees deserve great opportunities.
Who You Are
- You genuinely enjoy helping people.
- You communicate with confidence and professionalism.
- You thrive under pressure and stay organized.
- You don't wait to be told what to do—you take initiative.
- You understand that honesty builds trust and trust builds lifelong customers.
- You see every interaction as an opportunity to exceed expectations.
- You believe details matter because customer experience matters.
What You'll Do
- Welcome every customer with professionalism and enthusiasm.
- Listen first. Recommend second.
- Clearly explain vehicle maintenance and repair recommendations.
- Keep customers informed through proactive communication.
- Coordinate repairs with technicians and the parts department.
- Deliver vehicles on time while creating an outstanding ownership experience.
- Build long-term customer relationships that keep people coming back.
Requirements
What Success Looks Like
High Customer Satisfaction Scores
Strong Customer Retention
Exceptional Communication
Outstanding Organization
Consistent Maintenance Recommendation Acceptance
Repeat Customers Who Ask for You by Name
Benefits
What We Offer
- Competitive salary plus performance incentives
- Medical, dental, and vision benefits
- Paid vacation and holidays
- Paid training and career development
- Industry-leading technology and support
- A collaborative, high-performing team
- Clear opportunities for advancement
Who Excels Here
- People who love solving problems.
- People who care about customers.
- People who enjoy learning.
- People who embrace accountability.
- People who take pride in doing things the right way.
- If you're motivated by growth, teamwork, and making a difference every day, you'll feel right at home.
One More Thing...
We're not looking for someone to simply write repair orders.
We're looking for someone who wants to become the most trusted person our customers meet.
If you're ready to build a career—not just take another job—we'd love to have a confidential conversation.
Apply today and discover what your future could look like with us.