Automotive Service Advisor

Gillman Chrysler Jeep Dodge Ram

Houston, TX

JOB DETAILS
SALARY
$62,000–$90,000 Per Year
LOCATION
Houston, TX
POSTED
8 days ago

Service Advisor



Gillman Chrysler Jeep Dodge Ram in Houston is looking for experienced Service Advisors to join their industry leading service team.



Job Responsibilities:

  • Automotive Service Advisors greet customers and assist them with any inquiries they may have
  • Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle
  • Selling Service directly to the customer on the front-lines
  • Service Advisors prioritize required services, and are prepared to provide options upon request
  • Document declines for services and ask for follow-up on future service considerations
  • Keep customers informed on completion times, service expenses, and possible changes
  • Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed
  • Spend quality time building a professional relationship with the customer
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

  • 2 years of Service Advisor experience is required 
  • Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience
  • Outgoing personality with expertise at developing relationships (i.e., a “people person")
  • Basic computer and internet proficiency required
  • Valid U.S. driver's license with a clean driving record
  • Must be eligible to work in the US
  • Must pass pre-employment screening to include MVR, drug test, and criminal background check


Dealership Commitment:

  • Medical/Dental/Vision/Life
  • 401(k) with company match
  • Paid vacation
  • Employee deductions
  • Drug Free work environment


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About the Company

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Gillman Chrysler Jeep Dodge Ram