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Automotive Service Advisor

Hertz

Fort Lauderdale, Florida(remote)

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JOB DETAILS
SALARY
$23
LOCATION
Fort Lauderdale, Florida
POSTED
30+ days ago
A Day in the Life:

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm

*Ability to work REMOTE – Required to be located in the surrounding Fort Lauderdale area, and able to travel to our Fort Lauderdale office for your first week of training *

The hourly rate for this opportunity is $23/hr.

What You’ll Do:
  • Ensure vendors are performing requested repairs at agreed upon pricing.
  • Reviewing a wide range of vehicle repair requests.
  • Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM.
  • Handle repair disputes with national account vendors.
  • Validating parts pricing and labor times.
  • Guarantee vehicle repairs adhere to company policies and address safety concerns.
  • Efficiently drive down vendor cycle time to minimize out of service days.
  • Handle phone calls related to vehicles experiencing extensive down time.
  • Adhere to goal setting metrics for all job functions.
  • Review vehicle repairs.
  • Handle phone calls, emails, and chats.
  • Working behind a desk.
  • Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid.

What We’re Looking For:
  • Highschool Diploma or GED.
  • 3 years of previous vehicle maintenance experience.
  • Minimum of 4 ASE certifications related to job scope.
  • Ability to work remote.
  • Fleet experience preferred.
  • Automotive vehicle repair background.
  • Ability to multitask.
  • Negotiation.
  • Computer literate.
  • Customer service.
  • Experience with labor guides.
 
What You’ll Get:
  • Remote Work.
  • Up to 40% off the base rate of any standard Hertz rental.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.

About the Company

H

Hertz

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com