Full-Time | Great Pay | Growth Opportunity
Brookshire Hyundai is seeking a professional, customer-focused Service Advisor to be the key link between our valued customers and our skilled service technicians. If you're passionate about cars, great with people, and ready to thrive in a fast-paced dealership environment - we want to hear from you.
What You'll Do:Greet customers and guide them through the service process from drop-off to pick-up
Listen actively to customer concerns and translate them into clear repair descriptions for technicians
Provide accurate cost estimates, verify warranties, and explain service options
Schedule service appointments, manage shop workflow, and ensure on-time delivery
Review service recommendations and upsell maintenance and repair services when appropriate
Communicate clearly with customers about service updates, timelines, and pricing
Maintain detailed service records and process payments
Follow up with customers post-service to ensure satisfaction and build loyalty
Experience in a dealership or independent automotive service environment preferred
Strong understanding of vehicle systems, service processes, and basic diagnostics
Excellent communication, organizational, and customer service skills
Ability to multitask and stay calm under pressure in a busy environment
Familiarity with DMS/service scheduling software is a plus
High school diploma required; associate's degree or tech background is a plus
Competitive hourly pay plus commission opportunities
Full health, dental, and vision benefits
Paid time off and holidays
Factory training and career advancement
Family-owned dealership with a customer-first culture
Step into a dealership that values its people, supports your growth, and puts the customer experience at the center of everything we do.
Apply now and take the wheel of your career at Brookshire Hyundai.
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