Benefits
Up To 100Kfor Highly Qualified Candidates
Salary Plus Commission
Closed Every WeekendTo Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
On-Going Training & Career Advancement
Employee Appreciation Events
Team Member Celebration Program-Recognizing Employees Birthdays and Achievements Throughout the Year
On-Going Training & Career Advancement
Locally Owned and Operated
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Job Title
Automotive Senior Service Advisor Writer
Location
1618 N. Higley Rd. Gilbert AZ 85234
Job Overview
As an Automotive Service Advisor Writer with Christian Brothers Automotive you are the person that our guests look to when they need help with their vehicles. You are the person that our guests see every time they make an investment into their vehicle and because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guests through the entire repair process keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include but are not limited to
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guests vehicles in a way that is easy for them to understand
Manage the stores workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store yourself and the guest
Directs coordinates and participates in performing guest service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team andassist other employees as needed.
Other duties asassigned.
Qualifications
Current drivers licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in Automotive Customer Service and Service sales
Associates degree preferred
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday - Friday 7am - 6pm
Being on your feet the majority of the workday standing walking coordinating parts etc.
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Christian Brothers Automotive
CBA began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity
This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation CBAC is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment including hiring firing discipline compensation scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice At-will employment practices.