Automotive Sales - Customer Experience Specialist - Southern Team Auto Mall

Southern Auto Group

Roanoke, VA

JOB DETAILS
SKILLS
Automotive Sales, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Driver's License, Finance, Multitasking, Negotiation Skills, Problem Solving Skills, Process Management, Restaurant, Sales, Sales Closing Skills, Sales Management, Short Messaging Service (SMS), Team Player, Time Management
LOCATION
Roanoke, VA
POSTED
30+ days ago

The Southern Team Auto Mall is looking for new team members with a positive attitude and desire to contribute to our great culture and dedicated staff. In this role you will have the opportunity to make an impact within your community by helping customers find a vehicle that fits their needs.

Unlike other automotive groups, Southern Team is dedicated to creating an unforgettable customer experience that will keep people talking about how awesome you and the entire Southern Team Auto Mall is!

While previous automotive/sales experience is nice to have, we only require that you're interested in being a team player who wants to have a positive impact on our customer's car buying experience.

Daily Life

  • Engage with customers through various channels including in-person, text messaging, phone calls, and email
  • Maintain process/product knowledge by completing training assigned by management
  • Manage your sales process from start to finish, including paperwork and coordination with other departments like Finance
  • Build strong relationships with customers to foster repeat business and referrals

Must Haves for Success

  • Amazing at overcoming obstacles and closing sales
  • Outstanding ability to communicate with customers, coworkers and vendors
  • Effective use of time management, including the ability to handle multiple competing tasks
  • Active problem-solver: You foresee potential issues and react accordingly to avoid issues
  • Ability to ethically negotiate with customers, keeping everyone's best interests in mind
  • Valid Driver's License with a good driving record
  • Well-kept and professional appearance! (Tattoos and well-maintained facial hair are great, wrinkled/dirty clothes aren't)

Why Southern Team Auto Mall?

  • Competitive compensation adn benefits package
  • Lots of training and opportunities for advancement
  • Vehicle and Service discounts
  • Stable work schedule

Individuals with a successful background in restaurants/hospitality or other customer-focused industries are encouraged to apply! Southern Team Auto Mall is an equal opportunity employer and drug free workplace.

About the Company

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Southern Auto Group