Automotive Quick Lane Manager

AUTOMOTIVE QUICKLANE MANAGER

Chastang Ford - "The Ford Truck Experts"

The Service Department at Chastang Ford is growing and we need more great people for our amazing team.

Our Quick Lane Manager plays one of the most critical roles in the dealership, providing leadership in the shop and ensuring that our customer's vehicles are maintained and repaired properly and our technicians are growing, are productive and have quality results.

THE COMPANY

The Chastang Family has been involved in the automotive industry since 1933. Our focus is on providing a family atmosphere where our employees, customers, and community thrive. We aim to create a great place to work, learn and grow and provide:

• Advancement Opportunities
• Transparency with employees and management
• Freedom to make decisions
• Providing work-life balance

THE POSITION

We're looking for an experienced Automotive Quick Lane Manager with excellent customer service and leadership abilities. Chastang Ford is growing our retail Quick Lane and will soon be building a stand-alone facility near downtown Houston,

Duties and Responsibilities:

• Lead Quick Lane technicians and advisors
• Provide highest level of vehicle maintenance and repair services
• Ensure client satisfaction
• Ensure the facility is warm and inviting
• Provide courteous, polite, and professional customer service with a smile

Qualifications:

• Exceptional customer service skills
• Previous experience in a Quick Lane or other fast lube type facility
• Ability to lead and motivate others to perform at a high level
• Ability to communicate well with customers and maximize the care and services that are provided
• Excellent computer skills
• Bilingual (English/Spanish)

THE LOCATION

Chastang Ford is located near the center of Houston, Texas, on the North East corner of Loop 610.

WHY YOU SHOULD APPLY

• You love working with the public.
• You and your family deserve more than just a paycheck.
• You should be able to enjoy your job, enjoy your coworkers, and feel like you are making a difference.
• Great service team with experienced quick lane technicians
• Top of market compensation and