Automotive Management, Billing, Communication Skills, Cost Control, Customer Experience, Customer Satisfaction, Customer Support/Service, Inside Sales, Inventory Costs, Inventory Levels, Inventory Management, Inventory Turns, Maintain Compliance, Mentoring, OEM (Original Equipment Manufacturer), Operations, Organizational Skills, Parts Sales, People Management, Performance Metrics, Pricing, Process Improvement, Profit & Loss, Regulatory Compliance, Repair Orders, Retail, Sales Operations, Team Lead/Manager, Vendor/Supplier Relations, Wholesale Industry
Highline Automotive Parts Manager - Job Posting (Professional & Polished)
Location: Suitland Md
Employment Type: Full-time
Industry: Luxury / Highline Automotive
About the Role
Passport Automotive Group is growing! We will soon have a new HIGHLINE automotive brand to add to our established automotive group of more than 30 years! We are seeking an experienced Highline/Luxury Automotive Parts Manager to lead our parts department and support our service, sales, and wholesale operations. This role requires a leader with strong product knowledge, exceptional organizational skills, and the ability to deliver a premium customer experience consistent with highline brand standards.
SALARY EXPECTATIONS 100k ++
Key Responsibilities
- Oversee daily operations of the parts department, including retail, wholesale, and internal parts sales
- Manage inventory levels, stock ordering, returns, and vendor relationships
- Ensure accurate parts pricing, invoicing, and profitability tracking
- Collaborate closely with service advisors and technicians to support efficient repair order flow
- Maintain compliance with OEM standards, audits, and reporting requirements
- Train, mentor, and supervise parts counter staff and drivers
- Monitor department KPIs, including fill rate, gross profit, and inventory turns
- Implement processes to improve efficiency, accuracy, and customer satisfaction
- Maintain a clean, organized, and professional parts environment
Qualifications
- 3-5+ years of automotive parts MANAGER experience; highline brand experience strongly preferred
- Strong understanding of OEM parts systems.
- Proven ability to manage inventory, control costs, and drive department profitability
- Excellent communication, customer service, and team‑building skills
- Ability to thrive in a fast‑paced, high‑expectation environment