Automotive Glass Services & Accessories Advisor for Jerry Ulm CDJR
Morgan Auto Group
Tampa, FL
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JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Cellular Telephone, Claims Processing, Communication Skills, Consulting, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, Equipment Replacement, Film, Insurance Claims, Interpersonal Skills, Needs Assessment, Painting (Facilities and Maintenance), Persuasion Skills, Sales, Sales Pipeline, Tablet PC
LOCATION
Tampa, FL
POSTED
4 days ago
Automotive Glass Services & Accessories Advisor for Jerry Ulm CDJR
Job Category: Service Requisition Number: AUTOM003363
Posted: May 5, 2026
Full-Time
On-site
Tampa, FL 33607, USA
Description
As the first point of contact for our customers, youwill play a pivotal role in enhancing the guest experience by identifying vehicle needs and offering premium solutions. This is an uncapped, commission-only position designed for a self-motivated "hunter" who thrives in a fast-paced environment.
Key Responsibilities
Customer Engagement: Proactively greet every guest on the service drive, ensuring a world-class first impression.
Glass Claims Specialist: Identify damaged windshields and guide customers through the insurance claims process. Coordinate seamlessly with our scheduling department for in-house or mobile replacements.
Personalization: Consult with owners to enhance their vehicles through our suite of premium accessories and services, including:
Protection: PPF (Paint Protection Film), Ceramic Coatings, and Bed Liners.
Customization: Lift Kits, Side Steps, and Bed Covers.
Pipeline Management: Maintain a high level of follow-up to ensure sales targets and customer satisfaction goals are met.
Requirements
Exceptional communication and interpersonal skills.
A "customer-first" mentality with a talent for persuasive sales.
Availability: Must be able to work weekends (peak volume days).
Previous experience in automotive service or insurance claims is a plus, but not required for the right personality.
Qualifications for Service Advisors/Writers
18 years or older
Valid Driver's License
Willingness and desire to work with technology (tablet, computer, cell phone)
Excellent communication skills
Excellent customer service skills
Work on your feet (lot of walking back and forth)
Ability to set and achieve targeted goals
*see hiring manager for details
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.