Automotive Customer Service Representative | Weekends Off | New Braunfels

Christian Brothers Automotive

New Braunfels, TX

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JOB DETAILS

SKILLS

Accounts Receivable, Administrative Skills, Automotive Industry, Automotive Repair and Maintenance, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Driver's License, Fast Food, Housekeeping/Cleaning, Insurance, Interpersonal Skills, Lift/Move 50 Pounds, Maintenance Services, Microsoft Office, Multitasking, Organizational Skills, Philosophy, Physical Demands, Time Management

LOCATION

New Braunfels, TX

POSTED

7 days ago

Company Description

Christian Brothers Automotive

Benefits:

*Up to $20/hr. to start, plus up to 10 hours per week in overtime pay for the Most Qualified Candidates.
Bonus program possibleafter 90 days
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Discount
Locally Owned and Operated
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Chaplain Care Support Available
Employee Appreciation Events
Bi Monthly Team Lunches
Top tier CBA Shop with a great team of professionals to work with

Job Description

Job Title:

Automotive Customer Service Representative

Location:

1760 Hwy 46 West, New Braunfels, TX 78132

Job Overview:

As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Responsibilities include, but are not limited to:

Desire to learn automotive repair service terminology and processes
Check guests in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned

Qualifications

Qualifications:

Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software

Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. - 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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Automotive Customer Service Representative | Weekends Off | New Braunfels

Christian Brothers Automotive

New Braunfels, TX

About the Company

Christian Brothers Automotive

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