Automotive Customer Service Advisor

Pep Boys

North Little Rock, AR

JOB DETAILS
SALARY
$12–$18 Per Hour
SKILLS
Automotive Industry, Automotive Repair and Maintenance, Calendar Management, Communication Skills, Customer Support/Service, Driver's License, High School Diploma, Lift/Move 50 Pounds, Order Management, Organizational Skills, Performance Tuning/Optimization, Physical Demands, Safety Process, Tire Repair
LOCATION
North Little Rock, AR
POSTED
2 days ago

This position involves engaging with customers both in-store and over the phone to provide expert automotive service guidance, schedule appointments, and promote parts and services that optimize vehicle performance.

Responsibilities include managing work orders, conducting vehicle inspections, assisting with customer care, and performing routine automotive services like tire rotations, oil changes, and battery installations.

The role emphasizes safety procedures, maintaining an organized workspace, and effective communication with customers and team members.

Applicants should have a high school diploma, a valid driver’s license, at least one year of automotive experience, and strong customer service skills.

Physical demands include lifting up to 50 pounds, standing for long periods, and climbing ladders.

Benefits include health insurance, 401(k), paid time off, and on-demand pay. Compensation ranges from $12 to $18 per hour plus commissions and flat-rate pay based on labor hours.

This role promotes a diverse and inclusive workplace.

About the Company

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Pep Boys