Automotive Service Writer
Overview:
The Automotive Service Writer will provide excellent service by assisting customers with scheduling, pricing and payment of products and services, communicate with automotive mechanics and tire and lube technicians on a regular basis, and field incoming calls.
Core Duties and Responsibilities: - Communicate with customers to understand their automotive repair needs and relay information to the appropriate service technician to complete repairs
- Scheduling customer appointments
- When necessary, assist with administrative services related to automobile repairs; tasks may include preparing repair estimates for customers and notifying customers of preventive and scheduled maintenance
- Monitor inventory and order supplies, tools, tires and accessories
- Ensure that the customer service area and shop are neat, clean and safe
- Perform other related duties as assigned
Required Skills/Abilities:
- Interpersonal and customer service skills
- Organizational skills and attention to detail
- Some knowledge of automobile repair and tires
- Ability to learn and operate automotive service software
Compensation:
- $17.00-$20.00 per hour
- Complete benefit package including paid time off, health, dental, vision, disability and life insurance and an excellent retirement package including 401(k) and pension
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