Office Receptionist – Empire Autobody & Collision
Empire Autobody & Collision is seeking a reliable, organized, and customer focused Office Receptionist to join our team. We’re looking for someone who can hit the ground running, bringing strong administrative skills, hands on bookkeeping experience, and proven Quick Books proficiency. Familiarity with the autobody or automotive repair industry is highly preferred.
Key Responsibilities
• Greet customers, answer incoming calls, and serve as a welcoming first point of contact
• Manage daily office operations, including scheduling, filing, and maintaining organized workspaces
• Handle customer check‑ins, repair updates, and general service inquiries
• Perform bookkeeping tasks, including data entry, invoicing, and payment processing
• Utilize QuickBooks for billing, accounts receivable, and basic financial tracking
• Assist with insurance documentation, estimates, and repair order coordination
• Support management with administrative tasks and communication needs
• Maintain accurate records and ensure smooth workflow between office and shop staff
Qualifications
• Previous experience as a receptionist, administrative assistant, or office coordinator
• Strong bookkeeping skills with proven QuickBooks experience
• Excellent customer service and communication abilities
• Familiarity with autobody or automotive repair operations (preferred)
• Spanish bilingual (beneficial for daily customer interactions)
• Ability to step in quickly and work independently with minimal training
• Strong attention to detail and ability to multitask in a fast‑paced environment
• Professional, friendly demeanor with a team‑oriented mindset
• Solid computer skills, including email, scheduling systems, and basic office software
Your next chapter starts right here at Empire.
The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.
At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!