Automotive Advisor

Dealership:

L0053 Subaru of Spokane

Subaru of Spokane

Now Hiring Automotive Service Advisors - All Experience Levels

Pay: Commission Based. Mainline Advisors earning range is $50k-$100K annually. Express Lube Advisor earning range is $35k-$50k annually.

Schedule: Will depend on exact role offered. Mainline Advisor will be a Tues-Sat schedule. Express Lube Advisor will be Mon-Fri Schedule.

Subaru of Spokane, part of the Lithia & Driveway family, is growing and looking for customer-focused Automotive Service Advisors to join our high-performing service team. We are hiring at all experience levels, and we'll place you in either our Mainline Service Drive or Express Service based on your skills and background.

About the Role:

As a Service Advisor, you'll be the key bridge between our customers and technicians-ensuring every service visit is smooth, transparent, and memorable. Whether you're experienced or just starting your automotive career, we provide the training and support to help you succeed.

Placement Options:

• Mainline Service Advisor - For experienced advisors ready to handle complex repairs, diagnostics, and high-value service interactions.
• Express Service Advisor - Ideal for entry-level or developing advisors focusing on quick services like oil changes, inspections, and maintenance.

What You'll Do

• Greet and assist customers with professionalism and warmth
• Listen to customer concerns and accurately document service needs
• Provide service recommendations and explain repairs clearly
• Communicate with technicians and keep customers updated
• Manage appointments, estimates, and repair orders
• Deliver an excellent customer experience from check-in to delivery

What We're Looking For

• All experience levels welcome (training provided for entry-level candidates)
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Automotive knowledge is a plus-but not required for entry-level roles
• Previous dealership or service advisor experience preferred for mainline placement
• Team-oriented mindset with a drive to succeed

The annual earning potential for this role is $35k-$100k which includes commission on individual sales and individual gross profits. Bonuses are based on individual manufacturer approvability; customer pay labor per RO and flat rate hours. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation. Wellness Programs Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/.

Actual pay offered will be based on skills, qualifications and experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.