Automation, Automation Systems, Best Practices, Certified Pharmacy Technician (CPhT), Clinical Outcomes, Communication Skills, Consulting, Customer Satisfaction, Customer Support/Service, Documentation, Entrepreneurship, Expense Reports, Formulary, Healthcare, Healthcare Providers, High School Diploma, Hospital, Housekeeping/Cleaning, Identify Issues, Intelligence Agencies, Interpersonal Skills, Inventory Levels, Inventory Management, Leadership, Lift/Move 35 Pounds, Maintain Compliance, Medications, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows Operating System, Patient Care, Pharmacy, Preventative Maintenance, Problem Solving Skills, Process Improvement, Professional Services, Risk Analysis, Robotics, Sales Closing Skills, Standard Operating Procedures (SOP), System Operations, Technical Support, Training Program, Training/Teaching, Trend Analysis, Willing to Travel
Automation Pharmacy Technician 4 (XR2) | Owensboro, KY
Job Description
At Omnicell, we are defining and delivering outcomes by transforming medication management through automation, intelligence, and expert services. As an Automation Pharmacy Technician 4, you will support Omnicell's XR2 Central Pharmacy Automation System, helping hospital pharmacies operate more safely and efficiently while enabling clinicians to focus on patient care.
What You Can Expect
Career Growth
Start as an automation pharmacy technician and grow into roles across Professional Services, Training, Consulting, Management, and beyond. Omnicell values internal growth and promotes motivated, high‑performing team members.
Learning & Development
Receive continuous, hands‑on training with industry‑leading pharmacy automation technology, supported by mentorship and ongoing learning initiatives to strengthen both technical and interpersonal skills.
Comprehensive Benefits
Medical, dental, vision, retirement, education, and wellness benefits begin on day one, designed to support you and your family.
Day in the Life
In this role, you will be a critical partner to hospital pharmacy teams by:
- Supporting automated medication inventory management
- Maintaining and troubleshooting XR2 automation equipment
- Monitoring inventory levels to support daily dispensing
- Communicating proactively with customers and internal teams
Responsibilities
- Operate Omnicell automation systems at customer sites in accordance with SOPs and best practices
- Perform medication returns and restocking to optimize automation usage
- Monitor and maintain formulary inventory levels
- Conduct routine inspections, cleaning, and preventive maintenance
- Perform basic troubleshooting and escalate unresolved issues to the Technical Assistance Center (TAC)
- Monitor system trends, identify risks, and resolve common issues
- Maintain accurate documentation and ensure procedural compliance
- Communicate effectively with pharmacy leadership, customers, and Omnicell teams
- Support customer satisfaction by serving as a liaison between Omnicell and the customer
- Conduct training and ensure completion of required documentation
- Maintain required certifications, credentials, and expense reporting compliance
- Act as a subject matter expert (SME) to support Omnicell team members on site or remotely
Required Qualifications
- High school diploma or GED
- Active Kentucky State Board of Pharmacy Technician license/registration
- Active National Pharmacy Technician Certification (PTCB or NHA CPhT / ExCPT)
Preferred Qualifications
- Completion of an accredited Pharmacy Technician Training Program
- 1 to 2+ years of hospital pharmacy automation experience
- Basic troubleshooting experience with automation equipment
Specialized Knowledge / Skills
- Strong customer service and interpersonal skills
- Clear, professional communication and problem‑solving ability
- Mechanical aptitude and comfort working with automated systems
- Proficiency in Windows, Excel, and PowerPoint
- Ability to work independently in a fast‑paced environment
Work Conditions
- Able daily commute and work at this Site: 1201 Pleasant Valley Rd., Owensboro, KY 42303
- Schedule: Monday-Friday, 6:00 AM - 2:30 PM (schedule may vary; shift differential offered)
- Travel required for training
- Hospital Pharmacy Environment
- 8-10 hour shifts; hours may vary based on business needs
- Ability to stand for extended periods and lift up to 35 lbs
- Potential exposure to hazardous medications
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Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.