Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Summary:
The Automation & Autonomy Site Technology Product Application Specialist helps advance construction remote control and autonomy solutions by validating customer needs, prioritizing value-driven requirements, and supporting adoption that delivers measurable customer and business outcomes.
What You Will Do (Job Duties):
Capture, define, and prioritize unmet customer needs for remote control, task autonomy, and site autonomy based on customer value, business impact, and expected site outcomes.
Support product development as the commercial owner by building and validating business cases, defining requirements, shaping business models and ensuring site technology solutions deliver intended customer outcomes.
Lead customer validation and field learning through early learner and field-follow engagements, customer visits, and real-world performance feedback.
Partner with commercial, Go-To-Market and development teams to align priorities, manage the construction remote control and autonomy roadmap, and support adoption and utilization growth.
What You Will Have (Core Skills):
Customer Focus: Understands customer needs and translates insights into solutions that improve value, satisfaction, and outcomes.
Problem Solving: Identifies issues, evaluates options, and supports practical, data-informed resolutions.
Relationship Management: Builds productive relationships with customers, vendors, peers, and internal partners.
Technical Excellence: Applies technical knowledge to solve challenges and support effective technology solutions.
Industry Knowledge: Understands construction industry trends, products, regulations, and customer needs.
Decision Making and Critical Thinking: Analyzes information, evaluates alternatives, and makes sound decisions using informed judgment.
Top Candidates Will Also Have:
Bachelor's degree and advanced degree highly preferred.
Extensive experience working directly with customers, dealers, or cross-functional commercial partners to understand needs and define solutions.
Familiarity with product development processes, including translating customer requirements into functional requirements and solution outcomes.
Ability to represent the customer perspective throughout the development process to ensure solutions deliver intended value and site outcomes.
Proven ability to influence engineering and development teams using customer-back insights and business priorities.
Experience deploying technology solutions in construction, industrial and waste, quarry, mining or related industry segments.
Additional Information:
Preferred location: Peoria, IL
Additional locations: Dallas, TX
Relocation assistance is available
Onsite requirement: 5 days per week
Travel: Up to 30% domestic
Sponsorship is not offered
Summary Pay Range:
$147,760.00 - $221,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
July 18, 2026 - August 1, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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