Auto Insurance District Manager Bilingual Amtex Insurance

Amtex Insurance & Constitution General Agency

San Antonio, Texas

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JOB DETAILS

SKILLS

Auto Insurance, Communication Skills, Corporate Compliance, Customer Escalations, Customer Satisfaction, Customer Service Operations, Customer Support/Service, Dental Insurance, English Language, Establish Priorities, Health Insurance, Insurance, Leadership, Life Insurance, Maintain Compliance, Mentoring, Multilingual, Multitasking, Operations Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Resolve Customer Issues, Small Business, Spanish Language, Team Building, Team Lead/Manager, Training/Teaching, Vision Plan, Willing to Travel

LOCATION

San Antonio, Texas

POSTED

26 days ago

Benefits:

LIFE INSURANCE
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k)
401(k) matching

Job Overview:
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations within a designated geographic zone. This role involves recruiting, training, and managing agents while ensuring exceptional customer service and operational efficiency. The ideal candidate will be a strong leader who can foster a positive work environment, drive performance, and handle escalations professionally.

Key Responsibilities:

Oversee multiple locations, ensuring agents meet performance and customer service standards.
Recruit, screen, interview, and hire new agents to build a strong team.
Foster a positive and professional work culture that prioritizes customer satisfaction.
Provide training, mentorship, and performance evaluations to support agent development.
Monitor staff for attendance, disciplinary concerns, and adherence to company policies.
Develop and implement weekly work schedules to optimize staffing and coverage.
Address and resolve escalated customer service issues promptly and effectively.
Observe and direct agents to ensure compliance with company procedures and service expectations.

Requirements:

Bilingual (English & Spanish) required.
Strong leadership, communication, and problem-solving skills.
Ability to multitask and manage a team across multiple locations.
Must be able to travel to Waco, Killeen, Austin, New Braunfels, and Seguin.

License/Certification:

Insurance Producer License
Life Insurance License (Preferred)

Compensation: $55,000.00 - $75,000.00 per year

At Amtex Insurance, we’ve provided affordable auto, renters, commercial, and Mexico insurance across Texas for over 25 years. Founded in 1999 as a small family business, we’ve grown into a statewide name with more than 85 locations. We’re known for our competitive rates, exceptional service, and strong community involvement, making us a trusted choice for reliable coverage. To file a claim, get a quote, or learn more about us, visit our website or call our customer service team.

Auto Insurance District Manager Bilingual Amtex Insurance

Amtex Insurance & Constitution General Agency

San Antonio, Texas

About the Company

Amtex Insurance & Constitution General Agency

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