Audio Visual Specialist - G116 Information Technology

Audio Visual Specialist - G116 Information Technology

Salary

$17.73 Hourly

Location

Columbus, GA

Job Type

Full-Time Regular

Job Number

2026-00000347

Department

Information Technology

Division

Information Technology

Opening Date

06/29/2026

Closing Date

7/29/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Major Duties and Responsibilities

The Audio-Visual (AV) Specialist serves as the primary technical resource for the installation, operation, troubleshooting, and maintenance of audio-visual systems throughout the Columbus Consolidated Government (CCG). This position provides front-line support for AV technology used in conference rooms, training rooms, public meeting spaces, and other collaboration spaces.

The AV Specialist is responsible for diagnosing and resolving common issues related to presentation systems, video conferencing platforms, sound systems, displays, and related control equipment. The position works closely with other IT divisions to resolve more complex issues and ensure reliable, high-quality AV services for city operations and public-facing events.

• Installs, configures, tests, maintains, and repairs audio-visual equipment, including projectors, displays, microphones, speakers, mixers, cameras, control systems, and conferencing solutions.
• Troubleshoots and resolves issues related to sound quality, video display, connectivity, and control systems.
• Supports video conferencing platforms and integrated meeting room technologies.
• Performs initial triage of AV-related network or connectivity issues and coordinates with other IT divisions as needed.
• Produces detailed service and incident reports and documents AV system configurations and standard operating procedures.
• Maintains inventory records for AV equipment and assists with asset tracking.
• Makes recommendations regarding AV equipment repairs, replacements, upgrades, and system improvements.
• Operates city vehicles and equipment safely while transporting or installing AV systems.
• Follows established IT policies, safety procedures, and operational protocols.
• Builds and maintains positive relationships with customers, department staff, vendors, and event stakeholders.
• Maintains and expands technical knowledge, skills, and abilities related to AV technologies and industry best practices.
• Performs other related job duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of audio-visual equipment, systems, and signal flow concepts.
• Knowledge of standard AV installation, cabling, and troubleshooting practices.
• Knowledge of basic networking concepts as they relate to AV systems and conferencing technologies.
• Skill in operating and supporting presentation and collaboration platforms.
• Skill in diagnosing technical problems and determining appropriate solutions.
• Skill in operating a personal computer and related software applications.
• Skill in customer service and interpersonal relations.
• Skill in oral and written communication.
• Ability to work effectively under time constraints, including live-event environments.
• Ability to operate city vehicles.

Minimum Educational and Training Requirements

Knowledge and level of competency commonly associated with completing specialized training in audio-visual technology, information technology, electronics, or a related field, in addition to basic skills typically associated with a high school education.

Sufficient experience to understand the basic principles relevant to the position's primary duties, usually associated with completing an apprenticeship/internship or having one to two years of related experience.

Has knowledge of current Crestron and Biamp technology, specifically.

Possession of or the ability to obtain a valid driver's license issued by the State of Georgia.

Physical Requirements

The work is typically performed while sitting, standing, stooping, walking, bending, or crouching. The employee must frequently lift light and heavy objects, use tools or equipment requiring a high degree of dexterity, and distinguish between shades of color. Additionally, the following physical abilities are required:

• Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing - ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling - moving about on hands, knees, or hands, feet.
• Crouching - bending body forward by bending leg, spine.
• Feeling - perceiving attributes of objects by touch with skin, fingertips.
• Grasping - applying pressure to object with fingers, palm.
• Handling - picking, holding, or working with whole hand.
• Hearing 1 - perceiving sounds at normal speaking levels, receive information.
• Hearing 2 - receive detailed information, make discrimination in sound.
• Kneeling - bending legs at knee to come to rest at knees.
• Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity - picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching - extending hands or arms in any direction.
• Repetitive Motion - substantial movements of wrists, hands, fingers.
• Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing - for sustained periods of time. Stooping - bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Talking 2 - shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in offices, meeting rooms, training facilities, event venues, and other city facilities. The employee may be exposed to electrical equipment, ladders, tight spaces, and varying noise levels during events or installations.

The Columbus Consolidated Government is proud to offer an exceptional compensation and benefits package. Benefits include the following:

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Credit Union
• Direct Deposit
• 12 Paid Holidays
• Vacation Leave
• Sick Leave
• PERK Time Off
• Retirement Plan
• Supplemental Retirement Plan
• Free and Discounted Services
• Employee Assistance Program

Take advantage of these free and discounted City Services offered to all City Employees.

• Discounted Movie Tickets
• Free Notary Services
• Ride a Metra Bus for Free
• Free Mulch
• Free Fire/Safety Home Inspection
• Drivers Training for Employee Dependents
• Oxbow/Bull Creek Golf Course discounts
• River Center Discounts
• Cell Phone Carrier Discounts

Retirement Plan

The Columbus Consolidated Government offers a defined benefit retirement plan to eligible employees who work in General Government and in Public Safety. Employees in the pension plan must meet both age and years of service requirements to qualify for retirement. The current vesting period is ten years, and the current pension contribution rate is 8% of your gross salary.

Supplemental Retirement Plan

The Columbus Consolidated Government offers a Deferred Compensation Plan or supplemental retirement plan that is tax deferred. This plan allows employees to contribute a portion of their salary, before federal and state taxes, to a retirement account. Your compensation is more than a paycheck, it allows you to plan for your financial future as well.

01

Which best describes your level of education? (You will be asked to provide documentation)

• No High School Diploma
• GED
• High School Diploma
• Technical College
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorates Degree

02

How many years of experience do you have as an Audio Visual Technician or related field?

• None
• 0 - 2 years
• 2 - 4 years
• 4 - 6 years
• 6 years or more

03

Describe a time you had to troubleshoot an AV system failure right before or during a live meeting/event. What was the issue, how did you diagnose it, and what did you do to resolve it under pressure?

04

Whats your hands-on experience with Crestron or Biamp systems? Be specific; what products have you worked with and what have you done with them (programming, configuration, maintenance, etc.)?

05

AV issues often cross into networking territory; things like dropped video conference calls, display issues tied to VLAN configs, or devices not appearing on the network. Walk me through how you handle an AV problem that turns out to have a network root cause.

06

Part of this job is keeping non-technical users happy when something isnt working right before a meeting or presentation. How do you handle that kind of customer interaction, especially when the fix isnt quick?

Required Question

Employer Columbus Consolidated Government

Address City Hall

1111 1st Avenue

Columbus, Georgia, 31901

Phone 706-225-4059

Website http://www.columbusga.gov/HR