Administrative Skills, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Delivery Driving, Establish Priorities, Expense Reports, Leadership, Logistics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Onboarding, Operational Support, Presentation/Verbal Skills, Process Improvement, Reconciliation, Reimbursement, Time Management, Writing Skills
About the Role
Provides proactive administrative and operational support to multiple Athleta Field Directors. Manages complex, multi–time‑zone calendars; coordinates in‑person, off‑site, and virtual meetings; books travel and processes expenses; and drives communications, follow‑ups, and field visit logistics across regions with sound judgment, discretion, and urgency.
What You'll Do
- Manage multi–time‑zone calendars for multiple Directors; anticipate needs and resolve conflicts.
- Plan and run in‑person, off‑site, and virtual meetings; prepare agendas/materials, coordinate logistics/technology, capture notes, and track actions.
- Book field travel (including multi‑stop itineraries) and process/reconcile expense reports accurately and on time.
- Draft, proof, and distribute communications and recaps; maintain shared documents, trackers, and team resources.
- Schedule store/market visits and region meetings; coordinate logistics, materials, and follow‑ups.
- Liaise with the Field Leadership team and cross‑functional business partners to align timelines, secure inputs, and remove blockers.
- Support field leadership onboarding (scheduling, materials, access requests, and orientation logistics).
- Operate with minimal day-to-day instruction; use sound judgment to prioritize, anticipate needs, and make recommendations to improve processes and outcomes.
- Support miscellaneous projects and ad hoc work across the Field Leadership team as priorities evolve.
- Handle sensitive information with discretion; uphold company policies and brand standards.
Who You Are
Strong verbal and written communication skills. Ability to communicate and build partnerships with all levels of management
Proficient and advanced computer skills (e.g. Microsoft Office: Word, Excel, PowerPoint, etc.)
Strong sense of urgency with the ability to handle multiple tasks
High degree of professionalism and confidentiality
Experience in customer service and/or a high-pressure, multitask environment
T
The Gap
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.